US Newsroom Partnerships Associate
At a glance
Junior Channel & Partnerships role at Qwoted. New York · full-time · $75,000–$90,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Reach journalists across the US by phone and email, then build ongoing connections with reporters and editors
- Help media contacts get started on Qwoted, demonstrate the platform and encourage regular use in newsroom workflows
- Answer journalist questions, resolve user issues and route urgent or sensitive cases to the right people
- Review expert submissions and Source Request activity, stepping in when responses need improvement
- Track outreach and user activity, help report performance measures and suggest ways to improve the media experience
What you bring
- At least two years in a newsroom at a major print, digital or broadcast outlet
- You understand newsroom deadlines and can communicate confidently with reporters and other media professionals
- You can manage substantial outreach and several conversations at once, with strong writing, organization and attention to detail
Who this fits
This junior role suits someone with newsroom experience who enjoys external communication, user support and relationship-building. You’ll support the Chief Strategy Officer and need to work independently while collaborating with internal teams. The role is based in New York and is hybrid.
From the employer
Qwoted is a global professional network connecting media brands with PR experts and small businesses. As we continue to grow, we are looking for a Newsroom Partnerships Associate to build strong relationships with journalists, drive platform adoption, and deliver a high-quality experience for media users working in newsrooms.
This role is ideal for someone who has newsroom experience, enjoys external communication, relationship building, and helping users succeed. You will support outreach efforts, engage directly with journalists and media professionals, respond to questions and issues, and help drive ongoing adoption of the Qwoted platform.
You will help support efforts to expand Qwoted’s media user base and ensure journalists have a smooth and valuable experience on the platform. Success in this role will be measured not just by activity, but by improving the quality and effectiveness of journalist interactions on the platform.
Responsibilities
- Support the Chief Strategy Officer with day-to-day execution across outreach, engagement, and user support
- Conduct high-volume outreach to journalists and media professionals across the US including cold calling and cold emailing
- Build and maintain relationships with reporters, editors, and other media contacts
- Serve as a first point of contact for journalist and media user questions, troubleshooting, and support needs
- Help onboard new media users and encourage adoption of the Qwoted platform as part of their day-to-day workflow
- Assist with platform demonstrations and follow-up for interested media contacts
- Monitor and triage inbound requests, escalating urgent or sensitive issues when needed
- Identify, review, and surface high-quality expert responses to support journalists using the Qwoted platform
- Help ensure Source Requests receive strong, relevant responses by monitoring activity and proactively step in where Source Requests are underperforming to help improve outcomes
- Assist in curating and highlighting the most useful expert contributions to improve journalist experience
- Track outreach activity, user engagement, and support trends
- Assist with reporting on key performance indicators including outreach activity, demos, signups, source requests, and ongoing usage
- Help improve processes and identify opportunities to strengthen the media user experience
What we are looking for
- At least 2 years working in a newsroom of a major print, digital, or broadcast outlet
- Familiarity with how journalists work and an understanding of newsroom pace, deadlines, and expectations
- Experience reviewing or working with expert commentary, quotes, or contributed content is a plus
- Confidence communicating with reporters and media professionals
- Comfort with high-volume outreach and managing multiple conversations at once
- Strong written and verbal communication skills
- Highly organized with strong attention to detail
- Able to work independently while also collaborating closely with internal teams
- Proactive, resourceful, and service-oriented
- Interested in media, storytelling, and helping users get value from a platform
- Experience with email outreach, customer-facing support, or platform onboarding is a plus
- Entrepreneurial spirit with the ability to self-manage time and work independently.
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