Merchant Partnership Manager
Qode Open At a glance
Manager-level Channel & Partnerships role at Qode. Ho Chi Minh · full-time.
Pay not stated Channel & Partnerships salary
growthroles summary, based on the employer's posting.
What you'll do
- Serve as the main contact for strategic partners, keeping work aligned and relationships productive over time
- Secure partnership terms with brands that support shared value and the client’s goals
- Coordinate with Sales, Finance, customer service, Product and Legal to deliver partner integrations and operations
- Track assigned account results, assess partner feedback and arrange improvements to features, service and processes
- Use partner input and market analysis to recommend actions, while monitoring competitors and industry changes
What you bring
- At least six years in sales, key accounts or partnership management
- You can negotiate effectively, develop business and move external partnerships forward independently
- You bring a data-led approach and can turn complex business requirements into workable solutions
Who this fits
This manager role suits someone who can own partner accounts and work across internal teams. It is based onsite in Ho Chi Minh City, Vietnam. Hands-on FMCG experience with supermarket or hypermarket channels is preferred.
From the employer
Merchant Partnership Manager
Job Location: Ho Chi Minh City, Vietnam
Job Type: Full-time, Onsite
We're working closely with our client to look for a Merchant Partnership Manager.
Our client is a leading digital rewards and loyalty platform based in Vietnam. With nearly a decade of industry expertise, they manage high-volume voucher distribution for thousands of corporate partners. Their technology streamlines digital gifting for a wide variety of business needs, including promotional campaigns, customer acquisition, partner incentives, and employee reward programs.
Job Description
- Act as the primary point of contact between our client and key strategic partners, ensuring alignment, collaboration, and long-term relationship success.
- Build strong, win-win partnerships with leading brands, driving sustainable value for both sides.
- Negotiate and finalize partnership agreements that align with the client’s goals and market positioning.
- Collaborate cross-functionally with internal teams (Sales, Finance, CS, Product, Legal) to ensure seamless integration and execution across commercial, operational, and service dimensions.
- Own the performance of assigned accounts, with strong focus on ROI, disciplined execution, and effective time management.
- Regularly evaluate partner performance, gather feedback, and coordinate improvements to product features, service quality, and processes.
- Stay current on market trends, competitor activities, and industry shifts.
- Proactively share insights and recommendations based on partner feedback and market analysis.
Requirements
- Minimum 6 years of experience in Sales, Key Account, and Partnership Management. Preference for candidates with hands-on experience in FMCG and managing supermarket/hypermarket channels.
- Proven experience in project management, merchant acquisition, supplier management, and government relations is a plus.
- Product mindset with a strong ability to learn quickly and adapt to new solutions.
- Strong business development skills, excellent at negotiation, and capable of independently driving external partnerships.
- Ability to understand complex business needs and translate them into actionable solutions.
- Analytical mindset with a data-driven approach to decision-making.
Benefits
- Opportunities to learn and grow through internal training, rotation, and career advancement.
- ESOP program – grow together and share in the company’s achievements.
- Comprehensive healthcare with Bao Viet and full statutory benefits.
- Full gross salary during probation.
- Annual salary review based on performance.
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