growthroles

Account Manager, Mid-Market- Negeri Sembilan (Enterprise Business)

Maxine Open · verified Sep 29, 2026
Menara Maxis Full-time Manager Account Management

At a glance

Mid-level Account Management role at Maxine. Menara Maxis · full-time.

Pay not stated

RoleAccount Management
SeniorityManager
LocationMenara Maxis
EmploymentFull-time
PostedFeb 26, 2026 · 7mo ago
Role brief

growthroles summary, based on the employer's posting.

What you'll do

  • Build account plans and strategic actions for a larger portfolio, then keep assigned customer goals on track
  • Find potential deals, strengthen existing and new customer relationships, and take opportunities through closing
  • Shape retention efforts, expand account coverage, and reduce churn across the assigned portfolio
  • Assess market approaches, risks, and financial details to support decisions on prospective deals
  • Keep CRM opportunities current, coordinate post-sale delivery, and work with solution sales and pre-sales teams

What you bring

  • One to two years of relevant experience, with fresh graduates who are passionate about indirect sales also considered
  • A tertiary qualification in business administration, sales, or a related discipline
  • Strong communication and relationship-building ability across professional levels
  • A results-focused approach to solving customer needs, with openness to feedback

Who this fits

This role suits someone who enjoys account growth, relationship management, and solution-led selling across a mid-market portfolio. You’ll need to travel regularly to Negeri Sembilan while being based in Kuala Lumpur. The work involves ongoing coordination with customers, collection teams, ECO, solution sales, and pre-sales.

From the employer

Are you ready to get ahead in your career?

  • We want to empower you to turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

What are you accountable for?

  • Develop and formulate strategic and tactical plans in a bigger market portfolio. Ensure KPI and goals of the assigned accounts in the portfolio are met.
  • Build market position in the assigned account by identifying potential business deals and close relationships with existing and new customers.
  • Develop and formulate retention strategy to minimize churn rate of the portfolio of accounts.
  • Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making.
  • Protects organization’s value by keeping company information and tender confidential.
  • Grow account depth and breadth to ensure account coverage on top of dealer coverage where applicable
  • Assist collection team on customers’ aging.
  • Ensure pipeline in CRM are diligently updated – consistently putting new opportunities week on week AND progressing the opportunity sales motion from creation to closing.
  • Develop Account plans for all assigned customers.
  • Work with ECO to drive operational smoothness in handling accounts
  • Accountable for driving every opportunity to closure with a strategic plan.
  • Keeping track of all post-sales activities with timely delivery.
  • Working closely with Solution Sales/Pre Sales team and Identifying new solutions for all assigned customers for sustainable account growth.

What do you need to have for this role?

  • Candidate with 1-2 years' experience is ideal for the role. Fresh graduates with a passion for indirect sales are encouraged to apply.
  • Comfortable to travel to Negeri Sembilan on regular basis. Position is based in Kuala Lumpur.
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Result-driven and passionate individual who is eager to help customers by providing solutions based on customer needs
  • Relationship management skills and openness to feedback
  • Tertiary education in business administration, sales, or relevant field

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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