Key Account Manager (Financial Service Institution Industry) (Enterprise Business)
Maxine Open · verified Sep 23, 2026 At a glance
Mid-level Account Management role at Maxine. Menara Maxis · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Set strategic and tactical plans for a larger portfolio, then keep assigned-account KPIs and targets on track
- Run account strategy, objectives, and new-business execution across existing and prospective customers
- Coordinate with product, marketing, finance, network, and sales teams to strengthen account competitiveness
- Find and close opportunities while expanding relationships with current and new financial-services customers
- Partner with the Solution Channels Manager to uncover solutions that support sustained growth across assigned accounts
What you bring
- A relevant tertiary qualification is required for this account-management role
- At least five to seven years progressing through IT or technology business and key-account work in sales or marketing
- Practical experience using a CRM system to manage customer activity
- The ability to influence others and lead effectively in a fast-moving environment
Who this fits
You’ll suit a relationship-led manager who can build senior customer connections, develop opportunities, and coordinate across several internal functions. The role is based at Menara Maxis in Malaysia and focuses on financial-service institution accounts within an enterprise portfolio.
From the employer
Are you ready to get ahead in your career?
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
What are you accountable for?
Develop and formulate strategic and tactical plans in a bigger market portfolio. Ensure KPI and goals of the assigned accounts in the portfolio are met
Leading all aspects of account management and new business development activities including strategy development & tactical execution, setting account goals and objectives, driving efforts to achieve it
Work with internal stakeholders (product, marketing, finance, network and sales) to differentiate ourselves and enhance our competitiveness
Build market position in the assigned account by identifying potential business deals and closing relationship with existing and new customers
Working closely with Solution Channels Manager and Identifying new solutions for all assigned customers for sustainable account growth
What do you need to have for this role?
Tertiary education in relevant field of study
Ideal candidate should be with minimum 5 – 7 years of progressive experience in IT/Technology business and key account management in either sales or marketing field
Good working knowledge in using CRM system
Ability to influence and successfully lead in a fast-paced environment
Dynamic builder of relationships with key customers and operations
What’s next?
- Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
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