Account Manager - Mid-Market (Enterprise Business)

Maxine Open · verified Oct 9, 2026

Menara Maxis Full-time Manager Account Management

At a glance

Manager-level Account Management role at Maxine. Menara Maxis · full-time.

Pay not stated

RoleAccount Management

SeniorityManager

LocationMenara Maxis

EmploymentFull-time

PostedOct 7, 2026 · 2d ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Build credibility across major accounts by learning client priorities and bringing forward solutions that fit their goals
Keep agreed products and services reaching customers on time, and connect client contacts with internal teams
Handle customer issues and complaints to protect trust and keep relationships on course
Sell to current and prospective customers, using needs and cost-benefit analysis to shape your recommendations
Review territory opportunity, sales progress and account measures, then share forecasts and customer insights with stakeholders

What you bring

You can develop and maintain productive business relationships with customers and existing accounts
You can assess customer needs and weigh costs against benefits when shaping a sales proposal

Who this fits

This role suits someone who can balance major-account relationships with new sales and coordinate efforts across teams. It is based at Menara Maxis in Malaysia.

From the employer

Are you ready to get ahead in your career?

We want to empower you to turn your ambitions into achievements.
We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

What are you accountable for?

Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Present, promote and sell products/services using solid arguments to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Coordinate sales effort with team members and other departments
Analyze the territory/market’s potential, track sales and status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services

What’s next?

Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.