Sr Director, Global Alliance Management
At a glance
Director-level Channel & Partnerships role at IQVIA. Shanghai · full-time.
Pay not stated Channel & Partnerships salary
growthroles summary, based on the employer's posting.
What you'll do
- Set account direction and partnership plans for strategic clients, then develop those relationships over time
- Create governance arrangements that guide executive discussions, decisions and performance reviews
- Connect clinical, lab, technology, finance and legal teams across regions so partnership work stays aligned
- Oversee delivery, resolve escalations and maintain quality and client satisfaction across complex programs
- Spot growth opportunities, shape solutions and bids, and broaden existing partnerships into other services
What you bring
- At least fifteen years in pharmaceuticals, CROs or a related field, spanning relevant operational, clinical, portfolio or commercial work
- A track record of leading and influencing cross-functional teams in complex, global settings
- Strong alliance and stakeholder skills, including building trusted relationships with clients and senior leaders
- Commercial and financial judgment covering pricing, margins, profitability and business performance
- Fluent written and spoken English, with the ability to align stakeholders across countries and functions
Who this fits
This senior strategic operations role suits someone experienced in global partnerships, executive relationships and cross-functional delivery. You’ll lead across functions and regions, with English fluency required.
From the employer
Job Overview
The Global Alliance Management role is responsible for leading and strengthening strategic partnerships with key accounts, ensuring long-term value creation, operational excellence, and sustainable business growth. This role combines strategic leadership, cross-functional coordination, and governance oversight to drive high-impact collaborations across global and regional stakeholders.
As a senior strategic operations leader, the role focuses on establishing and optimizing partnership frameworks, driving alignment between internal teams and client organizations, and enabling effective execution of complex, multi-functional programs across clinical, lab, technology, and commercial domains.
Key responsibilities include:
- Leading end-to-end alliance management for strategic accounts, including account strategy, planning and partnership development.
- Designing and implementing governance structures to support executive engagement, decision-making, and performance monitoring.
- Building and maintaining senior stakeholder relationships, including C-suite interactions, to enhance trust and partnership.
- Driving cross-functional collaboration across global teams (e.g., clinical, lab, technology, finance, legal) to ensure seamless delivery and alignment.
- Overseeing project execution, managing escalations, and ensuring high standards of delivery quality and customer satisfaction.
- Supporting business development through opportunity identification, solution shaping, bidding strategy and expansion of existing partnerships into broader service areas.
- Monitoring partnership health, performance metrics, and governance KPIs to enable proactive decision-making and continuous improvement.
- Perform other duties as assigned.
Requirements
- 15 years+ experience in the pharmaceutical, CRO, or related industry and experience to include project management, portfolio management, clinical operations, therapeutic strategy lead, business development, and /or alternative operational functional (e.g. product strategy development, medical, data science and etc)
- Proven leadership capability with the ability to lead and influence cross-functional, matrixed teams in a complex global environment.
- Exceptional stakeholder and alliance management skills, with a demonstrated ability to build trusted partnerships across clients, senior leaderships, and internal organizations.
- Strong cross-cultural communication and influencing skills, with the ability to align diverse stakeholders across multiple countries, regions, and functions.
- •Strong financial and commercial acumen, including a solid understanding of pricing strategies, margin management, profitability drivers, and business performance metrics.
- Highly proficient in both written and spoken English.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
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