Specialist, Strategic Account Management
At a glance
Mid-level Account Management role at Delivery Hero. Dhaka · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Serve as vendors’ main contact, handling their business metrics and account-related needs
- Build durable vendor relationships while creating plans that support growth and retention
- Manage customer accounts by negotiating contracts and finding ways to increase revenue
- Review KPIs and account data, then act on performance gaps to improve efficiency and revenue
- Suggest solutions that help existing customers meet their objectives and deepen the relationship
What you bring
- Seven to eight years of relevant experience, preferably with FMCG exposure
- Background in key accounts, relationship management, corporate sales, marketing, or telemarketing
- Strong communication, interpersonal, and creative problem-solving abilities
- Ability to communicate and manage effectively with people at every level
Who this fits
This role suits a mid-level account manager who is comfortable owning vendor relationships, commercial discussions, and performance analysis. You should work well in a vibrant, fast-moving setting and be able to manage stakeholders at different levels. The position is onsite in Dhaka.
From the employer
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
- Operating as the lead point of contact for any and all matters specific to Vendors
- Building and maintaining strong, long-lasting relationship with vendors, acting as the primary point of contact for all business metrics.
- Develop and implement strategies for vendors growth and retention.
- Overseeing customer account management, including negotiating contracts and identify opportunities to maximize revenue.
- Tracking key performance indicators (KPIs) and analyzing data to assess account performance, identifying areas for improvement, and implementing strategies to drive revenue growth and operational efficiency.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Experience of 7-8 year(s) in relevant field
- Preferably with experience FMCG industry
- The applicants should have experience in the following area(s):
- Key Account, Relationship Management, Corporate Sales, Marketing, Telemarketing
- Creative problem-solving, effective communication and strong interpersonal skills
- Enjoy working in a vibrant and fast-paced environment
- Ability to communicate and manage effectively at all levels.
Not this one either?
Claude or ChatGPT reads the other 88,355 for you.
Get better matches →
