Specialist, Account Management
At a glance
Mid-level Account Management role at Delivery Hero. Dhaka · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage restaurant relationships while finding additional opportunities to grow each account
- Review account activity to uncover upsell and cross-sell opportunities
- Build marketing plans for clients and support steady business growth
- Track account metrics and check that restaurants meet operational standards
- Coordinate with internal teams and stakeholders to launch deals on time and address client needs
What you bring
- Two to three years in client management, with proven results against commercial targets
- B2B sales experience, ideally across F&B, media, advertising, FMCG, or e-commerce
- Strong written and verbal communication, plus the ability to analyze substantial data sets
- Adaptability, practical problem-solving skills, and strong MS Office knowledge
Who this fits
This suits an account manager who can own restaurant relationships, spot revenue opportunities, and serve as the main contact for client concerns. You’ll work in a fast-paced, high-accountability setting and collaborate across departments. The pipeline covers multiple Specialist, Account Management roles in major cities across Bangladesh, with location discussed during shortlisting.
From the employer
Specialist, Account Management – Future Talent Pipeline (Bangladesh) - We’re proactively pipelining high-performing talent for upcoming roles. While not an immediate opening, shortlisted candidates would be prioritized as opportunities arise.
Are you a fit?
Proven Track Record: Experience in Account Management with a history of hitting commercial targets.
Environment: You thrive in fast-paced, high-accountability settings.
Location: We hire across major cities in Bangladesh; please enter your localtion for discussion during shortlisting.
We are looking for multiple Specialist, Account Management positions. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.
Responsibilities:
Responsibilities include, but are not limited to:
- Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
- Monitor accounts and identifying upsell and cross-sell opportunities
- Develop sound strategic marketing plans and ensure consistent growth for the client’s business
- Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.
- Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.
Collaboration:
- Collaborate with other departments & stakeholders and provide feedback and identifying industry trends
- Account Manager will be the main point of contact in all matters relating to client’s concerns & needs
- Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration
- Collaborate with various stakeholders to ensure project delivered timely
- Collaborate with internal departments to facilitate client need fulfillment
- 2-3 years’ experience within a client management role preferable
- Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem-solving skills.
- Outstanding knowledge of MS Office
- Knowledge in Salesforce is a plus
- Ability to speak in other languages would be an added advantage
What We Offer
- A dynamic and challenging working environment with a steep learning curve
- Responsibility from day one in the leading food delivery company in the world
- The opportunity to be part of a happy, high functioning and smart team
- Periodic fun, engaging company events & team activities
- A company committed to developing you personally and professionally.
- A vibrant and international team with diverse backgrounds from all over the world
- A culture that empowers you to take full ownership of your work and career
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