Event Creation Ticketing Specialist 1 – Channel Partner - Full Time (Caesars Enterprise Services, Las Vegas)
At a glance
Mid-level Channel & Partnerships role at Caesars Sportsbook. Las Vegas · full-time · no salary stated · we estimate $104,000–$176,725 across the United States.
Caesars Sportsbook has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Enter and check details in contracts, addenda and ticketing tools so event records stay accurate
- Set broker prices and discounts in Ticketmaster, including breakdowns that meet local tax and fee rules
- Coordinate event setup, ticket fulfillment and broker records with box office and other internal teams
- Collect event and attraction details, answer broker offer questions, and obtain vendor licensing and insurance
- Prepare broker addenda, reporting and supporting documents for policies and departmental projects
What you bring
- You have two to four years using Ticketmaster or working in ticketing or event management
- Previous box office work is required, along with a high school diploma or equivalent
- You bring strong data-entry accuracy and proficiency with computer applications, including Excel and Outlook
- You can organize high volumes of email, prioritize competing tasks and meet deadlines
Who this fits
This mid-level, on-site role in Las Vegas suits someone with box office experience who can manage ticketing details and broker communications. The work involves sitting for extended periods, frequent computer use, and occasional lifting of up to fifteen pounds.
From the employer
This position is responsible for effectively working with channel partners to provide strategy and application to successfully sell Caesars Entertainment offerings, including but not limited to shows and attractions, to maximize revenues and profits. Collect, input and review accurate data into contracts, addenda and ticketing software.
The tool knowledge set for the position includes Ticketmaster Archtics, Host and Host applications, TM1, EMT Event Management Tool. Candidates must possess strong computer proficiency and be highly skilled in Microsoft Excel and Outlook.
- Work with Accounts Receivable, Call Center, Sourcing, Box Office, and Event Creation Retail teams to manage ticketing software, broker database and fulfillment processes
- Generate reporting as needed and research within the ticketing system
- Assist with the development and implementation of departmental Broker policies, special projects and appropriate documentation
- Create and send out Broker addendums
- Build broker pricing in Ticketmaster systems in a timely and efficient manner
- Ensure correct price breakdowns are built following all local tax and fee requirements
- Gather pending/confirmed ticketed event, attraction, or other information
- Assist in communication with Brokers for offer related questions or concerns
- Work with Vendors to obtain all pertinent licensing and insurance requirements
- Assist with event set up on the ticketing system
- Assist with discount set up on the ticketing system
Maintain an awareness of department and company’s goals in the areas of customer service, revenue expectations, and employee relations
Support with other tasks and duties as assigned by Event Creation Manager and Channel Partner Manager
- High school diploma or equivalent required; BA/BS degree preferred.
- 2-4 years of experience with the Ticketmaster system or related ticketing and event management experience.
- Previous Box Office experience required; understanding of the live entertainment industry strongly preferred.
- Proficient in computer applications with strong data entry and data accuracy skills.
- Demonstrated ability to manage high-volume email communications while maintaining exceptional organization; proficiency in Microsoft Outlook preferred.
- Proven ability to effectively prioritize, multitask, and meet deadlines in a fast-paced environment.
- Self-motivated and proactive, with the ability to work independently, take initiative, and identify solutions with minimal supervision.
- Strong interpersonal skills with the ability to collaborate effectively across all levels of the organization and with external partners.
- Positive attitude, strong work ethic, and commitment to teamwork.
- Customer and service-oriented mindset with a focus on supporting internal and external stakeholders and resolving issues efficiently.
- Excellent verbal and written communication skills, including the ability to clearly convey information and ideas in English.
- Strong organizational, analytical, critical thinking, and attention-to-detail skills.
- Experience with Salesforce is a plus.
ADDITIONAL REQUIREMENTS
- Ability to work in an office environment and sit for extended periods.
- Frequent use of a computer, including typing and data entry.
- Ability to stand, walk, and bend as needed throughout the workday.
- Ability to lift and carry up to 10-15 pounds occasionally.