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Customer Success salary in Boston

Employer-stated pay · updated Oct 18, 2026

Customer Success pay in Boston is measured from 31 postings where the employer stated pay. The best-evidenced figure is mid-level, where 16 postings put the middle half between $90,000 and $126,199, with a median of $104,000.

Pay rises with seniority here: the medians run mid-level $104,000 and senior $142,500. Moving from mid-level to senior is worth roughly 37% more.

Against the 10 other measured markets for customer success at mid-level, this sits below 5 of them; San Francisco leads at $156,250.

43 customer success roles are open in Boston right now, 36 listing pay.

LevelMarket rangeMedianSample
Mid $90,000 – $126,199 $104,000 16
Senior $128,300 – $145,000 $142,500 15

Entry is junior titles. Mid is mid-level and manager titles. Senior is senior titles. Lead is director, VP and above.

Ranges span the 25th to 75th percentile of employer-stated base pay for the level. Median is the 50th percentile. Sample is the number of postings measured.

Open customer success roles in Boston · 36 with stated pay

Pay marked e is our estimate. Everything else is the employer's own figure.

this job's payour estimatewhere most pay sits here, $88,000–$165,000scale $50,000–$240,000

Senior Analyst, Client Success Cvshealth · Boston New $46,988–$122,400 2d ago Director, Client Onboarding HarbourVest · Boston New $135,000–$145,000 3d ago Onboarding CSM Paloaltonetworks · Boston $123,880–$202,070 4d ago Customer Success Manager, Tier 1 (East) Eltropy · Boston $145,000–$175,000 5d ago Sr. Customer Success Manager Okta · Boston $151,000–$207,900 5d ago Senior Customer Success Manager Bitsight · Boston $88,000–$109,500 9d ago Senior Customer Success Manager Bitsight · Boston $88,000–$109,500 9d ago Senior Customer Success Manager, Strategic Partnerships Bitsight · Boston $88,000–$109,500 9d ago Customer Success Manager Bitsight · Boston $63,700–$79,600 9d ago Manager, Customer Success Associates - Onshape PTC · Boston $90,000–$119,000 9d ago Enterprise Customer Success Manager Paloaltonetworks · Boston $123,880–$202,070 9d ago Customer Success Manager - Quality Veeva Systems · Remote · US $100,000–$160,000 10d ago Customer Success Manager - Commercial Content Veeva Systems · Remote · US $100,000–$160,000 10d ago Lead Customer Success Manager Freshworks · Boston $108,800–$134,400 2w ago Strategic Customer Success Manager - Onshape PTC · Boston $122,000–$155,000 2w ago VP, Customer Success Videa · Boston $220,000–$260,000 3w ago Senior Customer Success Manager CloudZero · Boston $130,000–$155,000 4w ago Manager, Customer Success – Cyber Anthropic · Boston $265,000–$320,000 4w ago Manager, Customer Success - Commercial Anthropic · Boston $265,000–$320,000 4w ago Manager, Customer Success – Strategic Consumer Tech Anthropic · Boston $265,000–$320,000 4w ago Customer Success Associate (Portuguese Speaking) Datadog · Boston $54,000–$72,000 4w ago Customer Success Associate (Spanish Speaking) Datadog · Boston $54,000–$72,000 4w ago Senior Customer Success Manager commercetools · Boston $120,000–$150,000 5w ago Senior Customer Success Manager Cyvl · Boston $170,000–$185,000 6w ago Director, Customer Success - Enterprise Klaviyo · Boston $168,000–$252,000 6w ago Customer Success Engineer Hasbro · Boston $124,800–$162,700 7w ago Manager, Customer Success - Boston Datadog · Boston $108,000–$144,000 7w ago Senior Manager, 3PL Client Success Galderma · Boston $125,000–$165,000 2mo ago Senior Manager, 3PL Client Success Galderma (Broadbean External) · Boston $125,000–$165,000 2mo ago Enterprise Customer Success Manager - East Datadog · Boston $102,000–$110,000 2mo ago Global New Hire Onboarding Lead Klaviyo · Boston $124,000–$186,000 3mo ago Customer Success Manager - CRM Suite Veeva Systems · Remote · US $75,000–$115,000 3mo ago Customer Success Manager Adaptive · Boston $90,000–$110,000 3mo ago Principal Customer Success Manager - Ostro Veeva Systems · Remote · US $115,000–$175,000 3mo ago Senior Customer Success Manager - Ostro Veeva Systems · Remote · US $115,000–$170,000 4mo ago Commercial Customer Success Manager (Key Accounts) Datadog · Boston $89,000–$118,000 1y ago Customer Success Manager Zifo · Boston $90,000–$126,199e 6d ago Senior Customer Success Manager Zoovu · Boston Pay not stated 9d ago Senior Customer Success Manager Juro · Boston $128,300–$145,000e 3w ago Senior Customer Success Manager (US) Userlane · Boston $128,300–$145,000e 4w ago Manager, Customer Success Compensation Salesforce · Indianapolis In listing 6w ago Customer Success Manager OneScreen · Boston $90,000–$126,199e 3mo ago Customer Success Manager Crayon · Remote · US $90,000–$126,199e 10mo ago

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