Business Development Specialist, Vision Care, Vietnam
Zeiss Group Open · verified Oct 18, 2026 At a glance
Mid-level Business Development role at Zeiss Group. Ho Chi Minh · full-time.
Pay not stated Business Development Specialist salary
growthroles summary, based on the employer's posting.
What you'll do
- Find prospective clients, partners and markets for ophthalmic lenses, vision care devices and related business models
- Research customer needs and pain points, then shape product approaches with marketing, training and back-office teams
- Build a lead pipeline and pursue sales and partnerships while growing relationships with current clients
- Track client satisfaction, resolve concerns and identify relevant opportunities to expand existing accounts
- Set up customer records, follow overdue balances and work with finance to fix invoice issues
What you bring
- A bachelor's degree in optometry or ophthalmology
- At least two years in a commercial role within medical channels, pharma or medical devices
- Fluent spoken and written English, with strong communication, problem-solving and negotiation skills
Who this fits
This mid-level role suits someone with an optometry or ophthalmology background who wants to develop business across vision care products and services. You'll balance new sales and partnerships with existing-client support and payment follow-up. The position is based in Ho Chi Minh, Vietnam.
From the employer
The Business Development Specialist will support the development and execution of strategies for ZEISS Vision Care to drive business growth and expand market presence.
This role will assist in identifying new business opportunities, maintaining and developing relationships with existing clients, and supporting sales activities to increase market share for ophthalmic lenses, vision care devices in eye clinics, VCS (Vision Care Solutions), and related business models.
Identify new business opportunities, including potential clients, partners, and markets for ophthalmic lenses, VCS devices, and related business models.
- Conduct research to understand market needs and customer pain points, positioning products to meet those needs effectively.
- Develop and maintain a strong pipeline of leads and prospects, driving new sales and partnerships.
- Collaborate with back-office training and marketing teams to craft tailored approaches for each business opportunity.
- Nurture Relationships with Existing Clients
Build and maintain strong, long-term relationships with current clients to foster loyalty and repeat business.
- Regularly engage with existing customers to understand their evolving needs and provide solutions that add value.
- Monitor client satisfaction, resolve any issues or concerns, and ensure the delivery of high-quality service and products.
- Serve as a trusted advisor, identifying opportunities to upsell or cross-sell additional products and services where appropriate.
- Support Sales Efforts to Increase Market Share
- Collaborate with Cross-Functional Teams to Better Serve Customers
Work closely with the marketing,back office, and training teams to understand customer needs and align solutions with business objectives.
- Share customer feedback and market insights with internal teams to drive product and service innovations.
- Assist in the development of training programs and resources that enhance customer understanding of products and services.
- Ensure seamless coordination between departments to deliver integrated solutions that meet client expectations.
- Manage Account Receivables and Ensure Timely Payment Collection
- Create customers according to their specific business nature
Monitor and track outstanding accounts, ensuring timely follow-ups on overdue payments.
- Coordinate with the finance team to ensure accurate invoicing and resolve any discrepancies or issues with clients.
- Maintain records of client payment statuses and collaborate with sales to address any payment-related concerns.
- Implement strategies to improve cash flow, reduce outstanding receivables, and ensure smooth financial operations.
1. Education / Professional Certification
- Bachelor Degree in Optometry or Ophthalmology.
- Post education degree in Marketing or business preferred but not essential
2. Experience
-2 years of experience in commercial areas of medical channel, pharma or medical devices.
-Ophthalmic industry preferred but not essential
3. Knowledge / Skills / Other characteristics
- Good interpersonal and communication skills
- Strong problem solving ability
- Ability to manage complex projects, be strategic and have excellent planning skills
- Team player
- Proactiveness
- Willing to learn and take on new tasks
- Fluent in English (spoken and written)
- business acumen and negotiation skills
Your ZEISS Recruiting Team:
Doan Le Thuy Duong, Nguyen Thi Hong Hanh, Sayem ChowdhuryNot this one either?
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