Partner Manager
Mid-level Channel & Partnerships role at WatchGuard Technologies, Inc.. Miami · full-time · $60,000–$80,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Build executive and day-to-day ties with assigned partners as their main company contact
- Run partner business reviews and planning sessions to strengthen satisfaction and lasting engagement
- Create joint plans, pursue cross-sell and upsell openings, and support revenue and pipeline goals
- Teach partners about offerings, competitive positioning, sales approaches, and company programs
- Coordinate training and certifications while giving partners the resources needed to succeed
What you bring
- Bring a bachelor's degree in a related field or equivalent experience
- Have at least one year in channel sales, partner or account management, or technology business development
- Know how to manage partner relationships and create joint business plans
- Use CRM tools such as Salesforce and communicate, present, negotiate, and organize effectively
- Bring resilience, coachability, motivation, and a competitive drive to succeed
Who this fits
You’ll suit a relationship-focused role working with managed service providers, resellers, and strategic alliances in the technology channel. The position is onsite in Miami. Familiarity with MSPs, VARs, system integrators, distributors, cybersecurity, networking, cloud, SaaS, or enterprise technology is preferred.
From the employer
Watchguard Technologies is seeking a strategic and relationship-focused Senior Partner Manager/Partner Manager to drive growth within our partner ecosystem across the MSP and cybersecurity landscape. In this role, you will own the development and management of key partner relationships, working closely with managed service providers, resellers, and strategic alliances to accelerate revenue and expand market reach. You will play a critical role in enabling partner success through onboarding, training, and ongoing support, while collaborating cross-functionally with sales, marketing, and product teams to execute go-to-market initiatives. The ideal candidate brings experience in partner-led growth, a strong understanding of the channel, and the ability to build trusted relationships that deliver measurable business outcomes.
Position Responsibilities:
Partner Relationship Management
* Build and maintain strong executive and operational relationships with assigned partners.
* Serve as the trusted advisor and primary liaison between the company and partner organizations
*Conduct regular business reviews and strategic planning sessions
* Drive partner satisfaction and long-term engagement
Revenue Growth & Pipeline Development
* Achieve assigned revenue, pipeline, and partner performance targets
* Develop and execute joint business plans with partners
*Identify opportunities for cross-sell and upsell
*Drive partner participation in sales campaigns and strategic initiatives
Partner Enablement
* Educate partners on products, services, competitive positioning, and sales strategies
*Coordinate training and certification programs
*Ensure partners have the tools, resources, and knowledge necessary for success
* Promote adoption of company programs, incentives, and marketing initiatives
Business Planning & Forecasting
* Maintain accurate forecasts and pipeline reporting
*Track partner performance against established KPI's
*Analyze sales trends and recommend growth strategies
*Provide regular updates to leadership regarding partner health and business opportunities
Skills and Qualifications
Required:
*Bachelors degree in Business, Marketing, Sales, Technology, or related field, or equivalent experience
*1+ years of experience in channel sales, partner management, account management, or business development within the technology industry
*Experience managing partner relationships and developing joint business plans
*Strong presentation, negotiation, and relationship-building skills
*Experience using CRM platforms such as Salesforce
*Motivated, coachable, and competitive with a resilient drive to succeed
*Excellent organizational, interpersonal, and communication skills
Preferred:
*Experience working with Managed Service Providers (MSPs), Value-Added Resellers (VARs), System Integrators, or technology distributors
*Knowledge of cybersecurity, networking, cloud, SaaS, or enterprise technology solutions
*Experience working in a global or multi-regional organization
*Channel certification or formal partner management training
- WatchGuard provides equal employment opportunities for all qualified employees, regardless of their race, color, national origin, religion, ancestry, creed, pregnancy, age, sex, sexual orientation (including gender expression or identity), marital status, mental or physical disability, honorably discharged veteran or military status or any other category protected by federal, state or local laws. WatchGuard participates in E-verify.
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