AGM - Digital & Alliance Lead
At a glance
Senior Channel & Partnerships role at Vodafone Idea. Mumbai.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Increase digital contribution to postpaid sales across the cluster, while accounting for customer churn
- Run digital order completion through Vi retail stores under the required first-call and delivery timelines
- Create and launch immersive digital experiences that make Vi Stores preferred telecom destinations
- Build enterprise desk partnerships through CSPs and activate HNI catchments for quality postpaid acquisitions
What you bring
- You have five to six years of telecom experience
- An MBA from a Tier Two college is required
- You bring collaboration, curiosity, customer focus, result delivery, change leadership and learning agility
Who this fits
This senior role suits someone who can grow postpaid acquisition through retail, digital, enterprise and partner channels. You will work with Vi retail stores, CSPs, large accounts and HNI catchments in Mumbai.
From the employer
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.
VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.
VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
VIL is an equal opportunity employer committed to diversifying its workforce.
Role
AGM - Digital & Alliance Lead
Function / Department
Post Paid
Job Purpose
Grow digital net acquisition contribution to total cluster postpaid sales and Drive digital order fulfilment as per defined SOPs of first call & delivery TAT. This will be through dedicated partners
Key Result Areas/Accountabilities
1. Drive digital order fulfilment as per defined SOPs of first call & delivery TAT via Vi retail stores 2. Develop & launch immersive digital experience initiatives, at Vi Stores so as to make them a destination of choice for telecom
1. Achieve acquisition net of churn as per DB for all segment through Retail – Digital, Enterprise (SOHO/ SME), IOIP through large accounts. 2. Enterprise tie ups for desking thru CSPs & Local activations at HNI catchments for quality Postpaid acquisitions.
Core Competencies, Knowledge, Experience
5-6 years Telecom Experience, COLLABORATION, CURIOSITY, CUSTOMER ORIENTATION,
GETS RESULT, LEADING CHANGE & LEARNING AGILITY
Must have technical / professional qualifications
MBA From T2 Collages
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership
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