Associate - Sales Operations

Sandoz sandoz.pl Open · verified Oct 23, 2026

Telangana Full-time Junior Revenue & Sales Operations

At a glance

Junior Revenue & Sales Operations role at Sandoz. Telangana · full-time.

Pay not stated Revenue & Sales Operations salary

RoleRevenue & Sales Operations

SeniorityJunior

LocationTelangana

EmploymentFull-time

PostedOct 23, 2026 · today

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Handle forecasting, orders, complaints and payment follow-up for your assigned B2B customers
Process customer orders accurately, then track each account’s order-to-cash activity
Keep customers updated, answer inquiries promptly and coordinate order execution with internal teams
Log technical complaints and shipping deviations on time, and bring order and forecast details to S&OP meetings
Help improve Sales Operations workflows while following quality, operational and control requirements

What you bring

Two to three years in sales operations, supply chain, order management, project coordination or a related area
A working grasp of commercial processes from customer order through payment collection
Experience handling customer orders, coordinating internal stakeholders and using operational systems
You can set priorities independently and have supported month-end close under audit controls

Who this fits

This junior role suits you if you have experience coordinating customer orders and can balance customer communication with process compliance. The position is based in Telangana, India.

From the employer

Job Description Summary

Manages order-related activities for assigned B2B customers, ensuring timely and accurate order processing, effective customer communication, and compliance with global and local operational processes

Job Description

Position Purpose:

Your Key Responsibilities:

Your Key Responsibilities that limited to:

Manage customer service activities for assigned customers, including forecasting, order management, complaint handling, and dunning, in line with internal standards and customer-specific requirements
Ensure timely and accurate processing of customer orders using the relevant systems and tools
Monitor the order-to-cash process for assigned customers to support operational continuity and compliance
Maintain proactive and solution-oriented communication with assigned customers, ensuring timely responses to inquiries
Coordinate with Commercial Directors, supplying sites, and other internal functions to support smooth execution of customer orders and related activities
Support visibility of customer priorities within the organization and help ensure internal stakeholders understand account-specific requirements and business relevance
Report technical complaints and transport deviations within defined timelines and according to established processes
Prepare for and participate in S&OP meetings, providing relevant order, forecast, and customer information
Contribute to continuous improvement of Sales Operations processes and service delivery
Ensure compliance with applicable operational, quality, and control requirements across all activities
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What you will bring to the role:

Essential Requirements:

2-3 years of experience in sales operations, supply chain, order management, project coordination, or related functions, ideally in a pharmaceutical or GCC environment
Good understanding of end-to-end sales and commercial processes, including order-to-cash workflows
Experience working with customer orders, internal stakeholders, and operational systems
Ability to work independently, manage priorities, and take ownership of assigned tasks
Strong communication and coordination skills
Experience supporting month-end closing activities and operating within audit-compliant controls

Skills Desired

Accounts Receivable, Calls Handling, Curiosity, Customer Care, Customer Experience, Customer Relationship Management (CRM) Software, Customer Requirements, Customer Service, Efficiency, Installations (Computer Programs), Microsoft Access, Microsoft Excel, Mobile Devices, Relationship Building, Sales, Salesforce Crm