EC Consultant, Rakuten ichiba - China Business Section, Overseas Sales Strategy Department (C&M) (Open)
At a glance
Mid-level Revenue & Sales Operations role at Rakuten. Tokyo · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Review store traffic, customer spending, and related figures, then recommend practical fixes for identified issues
- Agree on sales goals with Chinese stores and tailor advertising or seasonal campaigns to their products
- Discover store needs, organize relevant seminars, and use results to improve future support
- Create internal meeting materials, support business projects, and coordinate information gathering or events
- Speak with company representatives and store managers by email, phone, and occasional in-person meetings
What you bring
- You have prior sales experience working with customers and commercial goals
- You can conduct business in Japanese, Chinese, and English
- You bring proposal, solution, or consulting sales experience, or have worked in cross-border e-commerce
Who this fits
This role suits a mid-level sales professional who can advise Chinese stores on Rakuten Ichiba and communicate with business decision-makers. The position is based at Rakuten Crimson House in Setagaya, Tokyo. English evidence may be required, including a TOEIC score above 800, comparable ability, or a university degree from an English-speaking country.
From the employer
Job Description:
Department Overview
We are looking for an EC consultant to provide advice on store operations and propose sales promotion measures and plans to increase sales for stores in China that have opened stores on Rakuten Ichiba, one of the largest online shopping malls in Japan.
Position:
Why We Hire
With the increase in the number of foreign companies entering the Japanese market, the number of stores opening in the Rakuten Market is also increasing.
In this context, we are seeking to strengthen our personnel structure to provide stronger support to Chinese stores and to seek new ideas that are not bound by conventional ways of doing things.
Position Details
As a partner to Chinese stores that have already opened stores on Rakuten Ichiba, you will provide a wide range of support, including advice on achieving sales targets, proposals for advertisement placement, market analysis, and product planning.
Scope of Responsibility
1. Store development
- Analysis of store page traffic, customer spend, and other figures while listening to store issues and proposing appropriate countermeasures
- Set sales targets with stores and make proposals tailored to store merchandise and conditions, such as advertising to attract customers and campaigns during the sales season, to achieve these targets
2. Seminar planning Seminar planning
- Identify needs of stores and plan and hold related seminars
- Review effects after seminars and devise improvement measures to better support stores
3. Correspondence to other tasks within the company
- Proceed with projects related to business
- Prepare materials and reports related to internal meetings
- Coordinate with other departments within the company and Handling information acquisition and event planning, etc
Sales Style
We communicate with stores on a daily basis via e-mail and telephone, but we may also meet with them in person to discuss medium- to long-term sales initiatives and budgets.
*Our clients are mainly representatives of companies, decision makers, and managers in charge of store operations.
Mandatory Qualifications:
- Experience in sales
- Business-level proficiency in Japanese, Chinese, and English
Desired Qualifications:
- Sales experience in proposal-based, solution-based, or consulting-based roles
- Experience in cross-border e-commerce
Other Information:
Additional information on Location
Rakuten Crimson House
1-14-1 Tamagawa, Setagaya-ku, Tokyo
Additional information on English Qualification
TOEIC Score exceeding 800 (or similar level of English ability or a University Degree earned in an English-speaking country)
Proof of eligibility is required by the timing of the offer letter.
If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by our company, during selection process is required.
Rakuten Group, Inc. Homepage Link
- Benefits:https://corp.rakuten.co.jp/careers/benefit/
- Recruitment Information:https://corp.rakuten.co.jp/careers/information/* Employment type is detailed
- Rakuten Culture:https://corp.rakuten.co.jp/careers/culture/
#business #consultingsales #commerce #RakutenIchiba
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