Business Operation - Sales Planning Management Section , Corporate Business Supervisory Department , Group Sales Division(GSD)
At a glance
Mid-level Revenue & Sales Operations role at Rakuten. Tokyo · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build new workflows and refine existing ones to help the corporate sales organization raise productivity
- Set up and support handoffs from inbound customer acquisition to field sales
- Create processes for corporate referrals from other Rakuten Group divisions, then support their ongoing use
- Reshape and run the sales department’s meeting structure
What you bring
- You have taken part in projects that improve business processes
- You can work cooperatively and communicate smoothly with the departments involved
- You have an English TOEIC score of at least six hundred
Who this fits
This role suits someone who wants to improve corporate sales operations and take on process-building work. You’ll work from the Futako Tamagawa Rise Office in Tokyo. The posting lists fluent Japanese and intermediate English.
From the employer
Job Description:
Business Overview
Rakuten Mobile launched its full-scale service in April 2020 as the fourth MNO (Mobile Network Operator) in Japan, the first to be approved in 13 years, to provide high-quality mobile communication services at fair prices.
We surpassed 8.5 million subscriptions in February 2025 and reached 10 million subscriptions in December 2025.
We also began providing full-scale services to corporate clients in January 2023. As a core business driving the future growth of the Rakuten Group, we are making large-scale investments and are receiving significant attention both domestically and internationally.
(Subscription Trends)
- 5 million subscriptions: August 2021
- 6 million subscriptions: December 2023
- 7 million subscriptions: June 2024
- 8 million subscriptions: October 2024
- 8.5 million subscriptions: February 2025
- 10 million subscriptions: December 2025
Department Overview
This organization is responsible for providing mobile services and solutions to corporate clients. Through the provision of Rakuten Mobile and other Group assets, we partner with corporate clients to identify and solve their diverse challenges, thereby empowering them.
Planning Management No.3 Group, Operation Strategy Team
We are primarily responsible for building and improving sales processes within the Corporate Sales Department.
We formulate and execute strategies from every angle for a wide range of tasks that support the foundation of sales activities, from lead generation, negotiations, and contracts, to the collection of outstanding receivables.
This is a team where your proposals can directly contribute to sales expansion, operational efficiency, and improved customer satisfaction.
Position:
Why We Hire
As the organization expands and team demand increases, we are looking to increase our headcount.
Position Details
Mission
To improve sales organization processes and strive for increased sales productivity in order to achieve the goals of the Rakuten Mobile Corporate Sales organization.
Key Roles
Building new sales processes, improving existing sales processes, and building/improving other operational processes.
Specific Examples
- Support for building operations to coordinate with field sales after acquiring inbound customers.
- Building and supporting the operation of processes for introducing corporate customers from various Rakuten Group business divisions to Rakuten Mobile.
- Redesigning and managing meeting structures within the sales department.
Work Environment
2 members
Mandatory Qualifications:
- Experience involved in business process improvement projects.
- Ability to communicate smoothly with relevant departments and demonstrate a cooperative attitude.
- TOEIC score of 600 or higher
Desired Qualifications:
- Experience in requirement definition or development for SFA tools (Salesforce, kintone, etc.).
- Experience involved in operations using various digital tools (Power Automate, Alteryx, Blue Prism, etc.).
- 1+ years of work experience in corporate planning, sales promotion, or planning.
- Highly motivated to try new things and proactively take on challenges in unfamiliar areas.
Other Information:
Additional information on Location
Tokyo (Futako Tamagawa Rise Office)
Additional information on Secondment
None planned for the time being.
Additional information on Transfer
None planned for the time being.
#business
#consultingsales
#groupsalesdiv
#RakutenMobile
Languages:
English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)Not this one either?
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