Gift Cards Partnerships Manager

Buyagift and Red Letter Days are the UK’s leading gift experience provider. We’re all about turning special moments into extra-special memories. With a gifting range of 4000+ experiences from spa days and skydives to gourmet treats and once-in-a-lifetime adventures, we make it easy to give the gift of wow. 🎁 As part of the Moonpig Group, we’re proud to share that our vision is to become the most trusted platform in the UK gift experience market. Our mission is to spread happiness through thoughtful, joy-filled experiences. People are at the heart of everything we do. Since joining the Moonpig Group in 2022, we’ve been powered by strong values, bold ideas and a shared passion for making a real difference. Here, you’ll have the chance to shape the kind of experiences people never forget – and help us build connections that truly matter.

Gift Cards Partnerships Manager |📍London – Hybrid ( 2 days in office) | 💰Competitive Salary + Benefits

About the Role

As Gift Cards Partnerships Manager within our Experiences Business Unit, you’ll make Buyagift and Red Letter Days the must-stock brands in experience gifting. You’ll create standout products, secure category-leading distribution and turn customer demand into sustained, profitable growth.

You’ll own all third-party gift card relationships across gift card malls, activation partners and B2B resellers. From shaping the range and negotiating terms to securing listings, maximising visibility and launching new partners, you’ll be accountable for the commercial success of the portfolio.

Key Responsibilities:

• Build and deliver annual channel and partner plans, prioritising growth opportunities, investment and resources against agreed sales and margin targets.

• Own senior relationships across gift card malls, activation partners, aggregators and B2B resellers, running regular business reviews with clear actions and accountability.

• Secure new partners, retail placements and digital listings, and increase penetration within existing networks, prioritising incremental sales and sustainable returns.

• Negotiate discounts, commissions, fees, promotional funding and contract renewals within agreed approval limits, protecting profitability with support from Finance and Legal.

• Secure effective positioning, facings, merchandising and digital visibility, with clear partner commitments and follow-up on execution.

• Agree seasonal campaigns and incentives with partners and Marketing, manage agreed investment and evaluate incremental sales and contribution.

• Keep physical and digital gift card ranges, denominations and product information relevant and aligned with our B2C proposition and partner audiences.

• Coordinate commercial setup, activation, API integrations, testing and launches with partners, Technology and Operations, ensuring agreed readiness and delivery dates.

• Work with Operations and partners to forecast demand, plan production and replenishment, and minimise physical stock shortages and digital fulfilment interruptions.

• Ensure packaging, listings, creative and merchandising represent our brands consistently, working within retailer requirements and escalating material compromises.

• Track sales, margin, distribution and campaign results; maintain accurate forecasts and pipelines; explain variances and lead corrective action.

• Work with Finance, Legal and Operations on settlement, reconciliation, overdue payments, fraud and contractual risks; coordinate resolution of activation, fulfilment and redemption issues.

• Bring market and competitor insight into product and channel decisions, and build investment cases for new formats, capabilities and partnerships.

About You:

• A track record of growing complex gift cards, payments, rewards or retail distribution partnerships and delivering sales and margin targets.

• Strong commercial negotiation and senior stakeholder management skills, with confidence challenging partners and influencing internal teams.

• An understanding of physical and digital gift card distribution, activation, reseller models and the operational dependencies behind successful launches.

• Strong analytical and forecasting skills, confident use of Excel and CRM tools, and the ability to turn data into commercial action.

• Proven ability to coordinate cross-functional projects, manage competing priorities and deliver reliably through peak trading periods.

Interview Process:

• Recruiter Screen 30mins
• Hiring Manager interview 60mins
• Senior Stakeholder interview 60-90mins

What’s in it for you? We believe in empowering our team to do their best work. Enjoy: 💸 Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes. 💆🏾‍♀️ Wellbeing First: Private healthcare (UK), dental, life insurance and mental health support 🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working. 📈 Career Growth: Learning allowances, coaching, and development programs. 🤝 Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days. Want to see more? Check out our Linked In pages below: Buyagift Red Letter Days Moonpig Group Our Ways of Working: We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process. Moonpig Group's Commitment to Equality, Diversity, and Inclusivity: At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we. We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place. We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves. If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.