ICT Channel Manager (Enterprise Business)
Maxine Open · verified Sep 29, 2026 At a glance
Mid-level Channel & Partnerships role at Maxine. Menara Maxis · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build channel sales plans with revenue and partner-recruitment targets, then track results through KPIs and Salesforce
- Recruit and support SME channel partners with training, resources, tailored help, and timely conflict resolution
- Use channel data to spot trends and adjust partner incentives and sales approaches
- Equip partners to sell mobile, broadband, and fixed solutions by sharing product updates, market insight, and best practices
- Work with marketing, product, and support teams to resolve channel issues and improve partner outcomes
What you bring
- You bring experience developing channel sales strategies tied to revenue and partner growth
- You can manage SME partner relationships, including enablement, commitments, and conflict resolution
- You are comfortable using data analytics, KPIs, and CRM systems such as Salesforce to guide channel decisions
Who this fits
This role suits a channel manager who can recruit and enable SME partners while owning measurable sales outcomes. You will work from Menara Maxis in Malaysia and coordinate closely with marketing, product, and support teams.
From the employer
Are you ready to get ahead in your career?
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
• Develop and execute channel sales strategies, setting clear objectives (revenue, partner recruitment) and tracking performance using KPIs and CRM systems (eg SalesForce) to achieve overall revenue goals.
• Recruit, build, and nurture strong, collaborative relationships with SME channel partners, providing tailored support, training, resources, and prompt conflict resolution to foster trust.
• Utilise data analytics to monitor channel performance, identify trends, and make informed decisions to optimise strategies, partner incentives, and overall channel effectiveness.
• Enable partners by effectively communicating product updates, market insights, and best practices; ensuring they are well-equipped and empowered to sell Maxis mobile, broadband and fixed solutions successfully.
• Proactively identify and solve channel-related challenges, developing contingency plans and adapting strategies based on market trends, competitor activities, and partner feedback.
• Collaborate effectively with internal teams (e.g. , marketing, product, support) to ensure partners receive comprehensive support and to align cross-functional efforts for channel success.
• Champion a customer-centric approach within the channel, guiding partners to understand and deliver value based on the specific needs of SME customers.
• Ensure accountability for channel outcomes, manage commitments to partners and stakeholders effectively, and maintain high standards of operational excellence and follow-through
What’s next?
- Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
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