Vice President, Strategic Alliance Management
At a glance
VP-level Channel & Partnerships role at ICON. US, Blue Bell (ICON) · full-time · no salary stated · we estimate $165,000–$249,988 across the United States.
ICON has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Act as the senior contact for assigned clients, building executive relationships and bringing their perspective into ICON
- Set direction for alliance governance, portfolio results and long-range account plans
- Coordinate with service line and operational leaders to deliver quality work and a strong client experience
- Resolve operational, quality, financial and relationship challenges while handling risks and escalations
- Build account expansion plans with Business Development and present portfolio metrics and insights to senior leaders
What you bring
- A bachelor's degree or an equivalent mix of education and experience
- Substantial background in clinical research, drug development or another listed industry
- A record of leading strategic client alliances or managing large, complex customer portfolios
- Knowledge of clinical development, project delivery and operational oversight in a global setting
Who this fits
This VP-level role suits an experienced alliance leader who can work with executive stakeholders and steer complex client partnerships. You must live in the US; East Coast candidates are preferred, and applicants in the UK or Ireland may also be considered. Travel within the US and internationally is required as business needs call for it.
From the employer
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As Vice President, Strategic Alliance Management, you will serve as the senior executive sponsor and primary point of contact for strategic customer partnerships. You will be responsible for developing and maintaining executive-level relationships, ensuring operational excellence across the client's portfolio, and driving growth across all ICON service lines. Working in close partnership with cross-functional operational leaders, you will provide strategic oversight of alliance performance, customer satisfaction, governance activities, and long-term business planning. You will represent the voice of the customer within ICON while ensuring successful delivery of services and identifying opportunities to expand and strengthen strategic partnerships.
What You Will Do:
- Serve as the executive sponsor and primary strategic contact for assigned clients, building trusted relationships and representing the customer perspective across ICON.
- Lead and strengthen strategic partnerships by overseeing alliance governance, portfolio performance, and long-term account planning.
- Partner with cross-functional and service line leaders to ensure successful delivery, quality outcomes, and a best-in-class client experience.
- Drive resolution of complex operational, quality, financial, and relationship issues while managing risks and escalations.
- Develop and execute account growth strategies in collaboration with Business Development, identifying opportunities to expand ICON's service offerings.
- Monitor portfolio performance, financial health, and key metrics, providing strategic insights and updates to senior leadership.
- Lead executive governance activities, including Steering Committees and business reviews, to align stakeholders and advance partnership objectives.
What You Need:
- Bachelor's degree or equivalent combination of education and experience.
- Significant experience in clinical research, drug development, and/or the CRO, pharmaceutical, or biotechnology industry.
- Proven success leading strategic client partnerships, alliance management activities, or large, complex customer portfolios.
- Strong understanding of clinical development, project delivery, and operational oversight within a global environment.
- Demonstrated ability to influence and collaborate with senior internal and external stakeholders, including executive leadership.
- Excellent relationship management, communication, negotiation, and strategic planning skills.
- Willingness to travel domestically and internationally as business needs require; prior Alliance Management experience is preferred.
- Live in the US; strongly prefer East Coast location. Candidates in UK or Ireland will be considered.
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
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