Relationship Manager - Commercial Vehicles_Small Commercial Vehicle (SCV)-Rural Auto-RA_0436_5634_1039750
Hcbt Open · verified Oct 18, 2026 At a glance
Manager-level Account Management role at Hcbt. Ranchi · full-time.
Pay not stated Account Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Keep the SCV customer portfolio active through ongoing outreach and reliable service
- Take new and used commercial vehicle loans from customer onboarding through disbursement
- Check documents and verify applications to support timely decisions on vehicle financing
- Follow up on EMI payments, handle overdue accounts and reduce missed collections
- Develop dealer and client ties while opening sales opportunities in new markets
What you bring
- You bring sales experience and the ability to build strong customer relationships
- You have leadership qualities and a customer-first approach to engagement
Who this fits
This role suits someone who can combine sales and customer engagement with branch-level operational oversight. The position is based in Ranchi, India.
From the employer
We are seeking a motivated and experienced Relationship Manager to lead sales and customer engagement in the Small Commercial Vehicle (SCV) segment. The role focuses on deposit mobilization, cross-selling financial products, and ensuring operational excellence at the branch level. The ideal candidate will bring strong sales expertise, leadership qualities, and a customer-centric approach to drive business growth.
Portfolio Management: Manage and maintain the existing portfolio of Small Commercial Vehicle (SCV) customers, ensuring consistent engagement and service delivery. Loan Handling: Oversee the end-to-end process of Commercial Vehicle loans (both new and used), from customer onboarding to loan disbursement. Loan Processing: Facilitate the complete loan process for vehicle financing, ensuring smooth documentation, verification, and timely approvals. Collections Follow-Up: Regularly follow up with customers for EMI payments and address arrears to ensure timely collections and minimize delinquencies. Market Development: Explore and develop new market areas, gathering relevant market intelligence to support business growth and strategy. Sales Generation: Proactively identify and create new market opportunities to drive sales and expand the customer base. Relationship Building: Establish and maintain strong relationships with vehicle dealers and existing clients to foster trust and long-term engagement.Not this one either?
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