Sales Development Representative
At a glance
Junior Sales Development role at Esker. Kuala Lumpur · full-time.
Pay not stated Sales Development salary
growthroles summary, based on the employer's posting.
What you'll do
- Find and qualify sales opportunities through outbound outreach, inbound lead follow-up and account research
- Keep prospect and customer relationships moving, handling renewals, inquiries and account administration
- Spot expansion opportunities and work with sales colleagues to advance upsell, cross-sell and account growth
- Contact leads through calls, email, LinkedIn, webinars and campaigns, then follow up to build interest
- Use Salesforce to keep account records current and develop account viewpoints and case study opportunities
What you bring
- A bachelor’s degree or at least one year of related work experience
- At least one year qualifying leads or making cold calls
- You communicate well in spoken and written Chinese and English
- You can use LinkedIn and social selling to find prospects and develop accounts
Who this fits
This junior sales development role suits someone who can take initiative, stay organized and manage their work independently. You’ll coordinate with sales, customer success and technical support teams while working across prospecting, account growth and customer administration.
From the employer
Esker is a worldwide leader in AI-driven process automation software, helping financial and customer service departments digitally transform their source-to-pay (S2P) and order-to-cash (O2C) cycle. Companies use our cloud-based solutions to drive greater efficiency, accuracy, visibility and cost savings throughout their S2P and O2C processes.
Job Scopes/Responsibilities:
Generate and qualify sales opportunities through outbound prospecting, inbound lead follow-up, and account research.
Build and maintain relationships with prospects and existing customers across the sales lifecycle.
Manage contract renewals, customer inquiries, and account administration activities.
Identify upsell, cross-sell, and account growth opportunities, and collaborate with the sales team to progress them.
Engage customers and prospects through phone, email, LinkedIn, webinars, and marketing campaigns.
Develop Account Point Of View (POV) and identify case studies for account development.
Partner with Business Development Managers, Customer Success, Technical Support, and other internal teams to ensure a seamless customer experience.
Maintain accurate customer, opportunity, and contract records within Salesforce CRM.
Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in Esker solutions.
Keep abreast with sales skills, market understanding, solutions knowledge and prospecting approach and tools to generate valuable business opportunities.
Job Requirements and Qualifications:
The ideal candidate should possess the following qualifications, skills, and competencies:
Bachelor's Degree or 1 plus year of related experience.
Minimum 1 year of lead qualification or cold-calling experience.
Excellent verbal and written communication skills (Chinese & English speaker).
Knowledge of Salesforce and CRM systems is a plus.
Prior insides sales experience is a plus.
Proven ability to leverage LinkedIn and social selling techniques for prospecting and account development.
Experience working with sales pipelines, lead qualification processes, and outbound prospecting campaigns is preferred.
High energy, self-motivated, and results-driven attitude.
Ability to take initiative and work independently.
Comfortable operating in a fast-paced, dynamic environment.
Strong organizational, analytical, and time-management skills.
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Sales Development
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