Account Manager
At a glance
Manager-level Account Management role at Endex. New York · full-time · no salary stated · we estimate $90,625–$166,875.
Endex has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Find new teams, workflows and buying groups in existing accounts, with a clear reason for each to adopt
- Turn customer priorities and proven product value into specific expansion opportunities
- Lead expansion discovery, proposals, negotiations and procurement for existing customers
- Coordinate customer commitments and timing with CSMs and deployment teams
- Keep account plans, stakeholder maps and expansion forecasts current alongside CSMs and renewal owners
What you bring
- You have managed ongoing B2B customer relationships
- You have created new buying relationships within existing accounts and turned added use cases into commercial growth
- You can track commitments across several accounts and speak credibly with daily users and senior sponsors
Who this fits
This role suits someone who can spot commercial opportunities while keeping customer value in view. It focuses on expansion within existing customers; CSMs lead adoption and customer outcomes, while Renewals Managers handle recurring contract renewals. The role requires five days a week in person, with New York City as the primary location and other listed locations available.
From the employer
Who We Are
Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.
About the Role
Location: New York City (Primary), Denver, Chicago, Singapore (APAC), London, San Francisco, Austin, Los Angeles
Commitment: 5 Days In-Person
We're looking for someone who knows a customer's business well enough to make every commercial conversation useful.
As an Account Manager at Endex, you'll own commercial expansion within existing customers. You'll identify new teams and buying groups, run expansion proposals and negotiations, and partner with CSMs who own adoption and customer outcomes. Renewals Managers own the recurring contract renewal process.
Your Key Responsibilities
Map Account Expansion: Find additional teams, workflows and buying groups with a concrete reason to adopt Endex.
Qualify New Scope: Connect customer priorities and demonstrated product value to a concrete expansion opportunity.
Close Additional Scope: Own expansion discovery, proposals, commercial negotiations and procurement for existing customers.
Coordinate Account Coverage: Work with CSMs and deployment teams on timing, ownership and commitments to the customer.
Maintain Expansion Discipline: Keep account plans, stakeholder maps and expansion forecasts accurate, coordinating timing with the CSM and renewal owner.
What We're Looking For
Account Experience: You've managed ongoing B2B customer relationships.
Commercial Judgment: You recognize an opportunity without losing sight of customer value.
Strong Organization: You track commitments across several accounts.
Credible Communicator: You can work with both daily users and senior sponsors.
Expansion Track Record: You have developed new buying relationships inside existing accounts and converted additional use cases into commercial growth.
Nice to Have
Enterprise SaaS account management
Experience with financial or professional services customers
Experience running business reviews
Full-Time Benefits
Health & Dental Insurance
Monthly Wellness Stipend
401K Matching
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