Specialist, Partner Acquisition Operations
At a glance
Mid-level Channel & Partnerships role at Delivery Hero. Kuala Lumpur · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build and roll out partner-acquisition tools, including vendor grading for high-potential businesses
- Analyze acquisition data independently, investigate issues, and alert the stakeholders who need to act
- Improve performance reporting so sales teams can spot productivity opportunities and process deviations
- Adapt acquisition tools with cross-functional teams to meet global standards and local market needs
- Find workflow improvements and help create features that make sales work more efficient
What you bring
- At least five years in strategy and operations, sales operations, or process improvement
- Strong data-analysis and SQL skills, demonstrated through insights that inform business decisions
- A record of implementing sales tools while working effectively with product teams and other stakeholders
- Clear communication and stakeholder-management skills for cross-team collaboration
Who this fits
You’ll suit a self-directed operator who can turn acquisition data into scalable sales improvements. The role is based onsite in Kuala Lumpur and sits within the sales team.
From the employer
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
We are on the lookout for a Acquisition Systems Specialist to join the Acquisition Systems & Capabilities team on our journey to always deliver amazing experiences.
Joining our Sales Team, you'll be instrumental in expanding our network, empowering sellers to bring a strong portfolio of businesses onto the platform. Your work will equip sales teams with effective strategies and resources to identify and engage high-potential partners, enhancing the quality of businesses joining our platform and contributing directly to Delivery Hero's ecosystem growth.
What would you do
- Lead the development and implementation of efficient partner acquisition tools, including vendor grading for prioritizing high-potential businesses
- Demonstrate strong autonomy in analyzing acquisition data, conducting deep-dives to identify potential issues, and proactively flagging them to relevant stakeholders to ensure optimal performance and process integrity
- Enhance performance tracking and reporting, enabling data-driven insights to optimize sales productivity and identify deviations
- Collaborate with cross-functional teams to align acquisition tools with global standards and adapt them for market needs
- Identify process optimization opportunities and contribute to developing new features that streamline workflows and improve sales efficiency
- At least 5 years of experience in Strategy & Operations, Sales Operations or Process Improvement, with a preference for experience in international markets
- Strong expertise in data analysis and SQL, with a proven record of generating actionable insights to drive business decisions
- A proven ability to successfully implement sales tools and collaborate effectively across product teams and various stakeholders
- Excellent communication and stakeholder management skills are essential for effective collaboration
- Proactive and self-driven, with experience in delivering scalable solutions. Familiarity with CRM platforms (e.g., Salesforce) and Microsoft Office Suite is a plus
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