New Account Manager - High Tech & Lighting
At a glance
Mid-level Account Management role at CSA Group. Shanghai JV · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build relationships with new customers in your territory and pursue sales across CSA Group’s available services
- Find prospects independently through lead-generation methods, direct outreach, research tools, and planned calling
- Reconnect with former customers who moved their work to other agencies and pursue their return
- Develop service-cost proposals with technical specialists and operations colleagues
- Track customer contacts, proposals, quotes, expenses, travel, and trade show activity in written reports
What you bring
- A bachelor’s degree plus at least six years in sales or comparable industry experience
- A record of surpassing sales goals and working with senior leaders at large organizations
- The ability to develop complex business strategies while managing several projects and responsibilities
- Proficiency with Word, Excel, PowerPoint, and CRM database applications
- Strong written communication, organization, initiative, and independent judgment
Who this fits
You’ll suit a self-directed account manager who can create new customer relationships, manage a territory, and work toward personal sales targets with limited supervision. The role is full time and based in Shanghai, China. You’ll coordinate with marketing, technical specialists, operations, managers, and external organizations.
From the employer
Employment Status:
RegularTime Type:
Full timeBUILDING A WORLD CLASS TEAM STARTS WITH YOU
At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Job Summary:
Serves as the primary customer contact in the development of new accounts. Works with Marketing to determine prospects, and help nurture the leads to develop accurate new account strategies to win business with companies that do not currently do work with CSA Group. Fills the pipeline by utilizing company research tools, defining value in the eyes of the prospect, prioritizing leads and developing prospecting call plans. Builds customer profiles and call plans that address why prospects are not currently using CSA, thus best addressing yellow lights and articulating CSA’s value proposition to win their business.
Principal Duties & Responsibilities
Establishes new account relationships to meet personal sales targets, emphasizing the entire value chain of CSA Group services available
Independently prospects for new customers within assigned territory, using various lead generation and direct solicitation methods
Prospecting, quoting and sales targets are determined on a yearly basis
Contacts former CSA Group customers lost to other agencies to attempt to regain work
Prepares written proposals of cost for services for clients, working with Technical Specialists and Operations staff
Participates in associations and outside organizations deemed appropriate by management
Establishes and maintains a list of contacts based on experience, historic utilization reputation, influence and personal judgment, including supplied contacts, as well as personally developed relationships
Provides periodic written reports on calls, customer contact, proposals, quotes, expenses, travel and trade show activities, as well as oral presentation as required
Evaluates industry reports, territory databases, external competitive information and develops territory analysis or provides input for presentation and reporting to manager
Preferred Education & Experience
Bachelor's Degree and 6 or more years Sales experience or equivalent industry experience
Prior experiences with sales CRM tracking software a plus
Proven ability to consistently exceed sales goals
Proven experience dealing with large organizations at senior level
Create clear, effective and professional written communication and presentations
Ability to create, prepare and execute complex business strategies while organizing multiple projects and job responsibilities
Organized and independent
Proven ability of confidentiality in previous positions
Strong initiative and ability to develop new customer contacts
Able to maintain positive contacts within the organization to exchange, explain and interpret information or ideas and follow-up on client requests
Strong organization and time management skills
Creativity and project management skills to plan for projects, events and conferences
High level of initiative and motivation to meet or exceed targeted goals with minimal supervision
Computer proficiency in Word, Excel, PowerPoint and CRM database applications
Ability to prepare cost proposals promptly to meet customers’ needs
Responsive and pleasant when dealing with external and internal customers, peers and co-workers
CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process.
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