Channel Account Sales Manager | Public Sector
At a glance
Manager-level Channel & Partnerships role at Avaya Corporation. Virtual, US · no salary stated · we estimate $104,000–$177,000 across the United States.
Avaya Corporation has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Run engagement across your assigned federal and state or local government partner accounts, then build demand through indirect sales
- Shape partner offers around market segments, partner viability and business models, and put financial incentive programs to work
- Work with internal teams and partners to build relationships, grow demand and increase certifications
- Expand portfolio adoption through partner enablement, training and mentoring, while developing sales opportunities
- Run marketing and demand-generation work that supports partner margins and incremental sales
What you bring
- You have previously worked as a channel account manager
- You bring a strong background in customer or unified communications, including CCaaS or UCaaS
- You have eight to twelve years of experience and a bachelor’s degree or equivalent experience
- You can build trusted business relationships and influence stakeholders, including C-suite leaders
Who this fits
This role suits a mid-to-senior professional ready to manage established partner accounts and develop executive-level relationships. You can work from a major city in the Northeast and should expect regular travel. Applicants must already be authorized to work in the United States without current or future visa sponsorship.
From the employer
About Avaya
Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.
The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.
We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.
Learn more at https://www.avaya.com
Position Description
AVAYA is seeking a dynamic and results-driven Channel Account Sales Manager to manage and grow relationships with existing FED & SLED channel partners across the Northeast. This role is ideal for a mid-senior career professional with a background in Telecommunications, IT, or Contact Center/Unified Communications, who is looking to expand their skill set by working with mature, established partner accounts and building C-level relationship expertise.
Key Responsibilities:
Manage all aspects of partner engagement for assigned existing partners
Drive the adoption of Avaya’s solutions through the partner ecosystem, creating demand via indirect sales channels.
Advocate for and implement Avaya’s partner financial incentive programs.
Tailor partner offerings based on market segmentation, partner viability, and business models.
Collaborate with internal stakeholders and partner teams to foster strong relationships, enhance demand, and increase certifications.
Promote Avaya’s portfolio expansion and drive revenue growth through strategic partner enablement.
Educate partners on available programs, offers, and tools to support business growth and incremental sales funnel development.
Execute marketing and demand generation activities to boost partner margin growth.
Ensure partners meet eligibility criteria, maintain certifications, and are competitively positioned in the market.
Facilitate partner training and mentoring to encourage long-term success and alignment with Avaya strategies.
Ideal Candidate Profile:
Previous experience as an Channel Account Manager is required.
Strong background in Customer/Unified Communications (CCaaS/UCaaS) is required.
Demonstrated ability to build and maintain trusted business relationships.
Proven track record in managing channel partners and driving indirect sales growth.
Excellent communication and negotiation skills, with the ability to influence and engage at all organizational levels, including C-suite.
Self-motivated, collaborative, and able to work independently while benefiting from a structured support and mentoring environment.
Why This Role?
This is an exciting opportunity for someone looking to:
Take ownership of high-value, mature partner relationships.
Develop executive-level stakeholder management skills.
Being part of a supportive team environment with mentoring and career development opportunities.
Play a key role in shaping partner strategies in a well-established market.
The position requires regular travel and can be worked from any major city in the Northeast.
The expected base plus commission position range is $250-275K based on experience.
Experience
8 - 12 Years of ExperienceEducation
Bachelor degree or equivalent experienceMaster Degree is preferredPreferred Certifications
Footer
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.
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