ECP Account Manager (North West)
Zeiss Group Open · verified Sep 28, 2026 At a glance
Mid-level Account Management role at Zeiss Group. Birmingham · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Win new customers across the North West territory to improve commercial performance
- Grow revenue from independent opticians by building lasting customer partnerships
- Find account opportunities, shape value-creating solutions, and oversee their delivery
- Review territory and account results, using data to recommend improvements and innovation options
- Maintain accurate CRM records and send monthly KPI, barrier, and market-intelligence updates
What you bring
- You have proven success acquiring new customers in a business-to-business sales role
- You have delivered growth and met KPIs through both account management and new customer wins
- You hold a clean driving licence or have no more than three points
- You bring analytical problem-solving ability and experience meeting deadlines while handling extra projects
- You have sold within optical, contact lens, medical device, or pharmaceutical industries
Who this fits
This role suits a commercially focused account manager who can combine customer growth with new-business acquisition. You’ll manage independent optician accounts, work to KPIs, and use commercial data to guide opportunities. The role is based in Birmingham and covers the North West territory, with driving eligibility required.
From the employer
Account Manager – North West
Purpose of the Role
Carl Zeiss Vision UK are recruiting an Account Manager to successfully grow new and existing accounts, to ensure our ambitious growth strategies are achieved.
Key Deliverables:
- Acquire new customers within the territory to drive commercial performance.
- Drive ZEISS revenue from existing independent opticians, through a long-term partnership approach, to achieve continued growth and success for both the customer(s) and CZV UK Ltd.
- Identifying commercial opportunities to create value for accounts, and successfully manage the delivery and execution of these opportunities.
Key Requirements of the role include:
- Manage all day-to-day aspects of customer accounts to achieve revenue growth and achieve business KPIs, goals and strategy.
- Evaluate the overall commercial effectiveness of the territory, and customer accounts, identifying opportunities for improvements.
- Undertake data analysis of the commercial opportunities that are available to create value for customers and create innovation options to address these.
- Deliver insights to the customer to support their continued success
- Be the key point of contact for customer(s)
- Curate data from across new markets, the wider industry and business models to identify commercial opportunities.
- To operate within company budget, and at all times be an ambassador for ZEISS.
- To keep the CRM system up to date, and provide monthly updates of progress versus KPIs, key barriers and intelligence, implementing this data daily to drive commercial performance.
Required Knowledge & Experience
Must have:
- Proven capability in new customer acquisition.
- Demonstrated sales experience – credible at achieving KPIs and delivering growth in market through managing the existing customer base and securing new customers.
- Business to business sales experience.
- Clean driving License or at most 3 points.
- Analytical and problem solving skill set.
- Proven capability in being able to work to deadlines and manage additional projects.
- Previous sales experience in the optical/contact lens/medical devices/pharmaceutical industries.
Desirable:
- Proven academics: Degree qualified or equivalent.
Your ZEISS Recruiting Team:
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