ECP Account Manager (East London)
Zeiss Group Open · verified Sep 28, 2026 At a glance
Mid-level Account Management role at Zeiss Group. Birmingham · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Win new customers across your territory and expand revenue from independent optician accounts
- Run daily account activity, acting as the main contact while pursuing customer growth and business targets
- Assess territory and account performance, then use data to uncover commercial opportunities and improvement areas
- Turn market, industry, and business-model information into customer insights and practical innovation options
- Keep CRM records current and send monthly KPI, barrier, and market-intelligence updates
What you bring
- You have proven success acquiring new customers through business-to-business sales
- You can show sales results from growing existing accounts, winning customers, and meeting KPIs
- Your background includes sales in optical, contact lens, medical device, or pharmaceutical markets
- You hold a clean driving licence or have no more than three points, and can analyse problems and data
- You work reliably to deadlines while handling additional projects
Who this fits
This suits a commercially focused account manager who can balance prospecting with long-term independent-optician relationships. You’ll need to interpret data, present useful insights to customers, and manage your own territory performance. The role is based in Birmingham and requires driving eligibility.
From the employer
Company Overview
We’re ZEISS Vision Care UK, based in Birmingham; an exciting place to work, where individuals make a real difference every day. As part of the ZEISS group, we are an international leader in the field of optics, generating 8bn EUR in revenue, with over 38,000 employees across 50 countries around the globe.
As the branded leader in lenses, we offer premium and pioneering products; innovation is at the heart of everything we do. Our brand enhances the lives and vision of millions of people around the world. In fact, 2 people every second put their trust in ZEISS lenses.
Purpose of the Role
Carl Zeiss Vision UK are recruiting an Account Manager to successfully grow new and existing accounts, to ensure our ambitious growth strategies are achieved.
Key Deliverables:
- Acquire new customers within the territory to drive commercial performance.
- Drive ZEISS revenue from existing independent opticians, through a long-term partnership approach, to achieve continued growth and success for both the customer(s) and CZV UK Ltd.
- Identifying commercial opportunities to create value for accounts, and successfully manage the delivery and execution of these opportunities.
Key Requirements of the role include:
- Manage all day-to-day aspects of customer accounts to achieve revenue growth and achieve business KPIs, goals and strategy.
- Evaluate the overall commercial effectiveness of the territory, and customer accounts, identifying opportunities for improvements.
- Undertake data analysis of the commercial opportunities that are available to create value for customers and create innovation options to address these.
- Deliver insights to the customer to support their continued success
- Be the key point of contact for customer(s)
- Curate data from across new markets, the wider industry and business models to identify commercial opportunities.
- To operate within company budget, and at all times be an ambassador for ZEISS.
- To keep the CRM system up to date, and provide monthly updates of progress versus KPIs, key barriers and intelligence, implementing this data daily to drive commercial performance.
Required Knowledge & Experience
Must have:
- Proven capability in new customer acquisition.
- Demonstrated sales experience – credible at achieving KPIs and delivering growth in market through managing the existing customer base and securing new customers.
- Business to business sales experience.
- Clean driving License or at most 3 points.
- Analytical and problem solving skill set.
- Proven capability in being able to work to deadlines and manage additional projects.
- Previous sales experience in the optical/contact lens/medical devices/pharmaceutical industries.
Desirable:
- Proven academics: Degree qualified or equivalent.
Your ZEISS Recruiting Team:
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