Sales Operations Data Analyst
Wolfspeed Open At a glance
Mid-level Revenue & Sales Operations role at Wolfspeed. Durham · full-time · no salary stated · we estimate $87,000–$149,250 across the United States.
Wolfspeed has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Keep customer records, hierarchy links and regional data accurate across systems, checking changes and new warehouse fields
- Build and maintain sales reports, dashboards and quality checks so sales teams and executives get dependable numbers
- Review Power BI dashboards for data anomalies, then investigate and answer reporting questions from the Sales Operations inbox
- Help roll out Salesforce changes and new workflows, including user communications and testing with internal IT
- Connect global sales tools and data sources, spotting ways to improve visibility and produce useful analysis
What you bring
- A four-year college degree and more than four years of work experience
- A strong background in sales analytics, with experience using CRM and data visualization tools
- Strong Excel skills, plus the ability to manage competing work and adapt to changing needs
Who this fits
This mid-level role suits someone who is detail-focused and enjoys sales data, reporting and resolving data issues for sales teams. The position is based in Durham, North Carolina.
From the employer
This role supports the Global Sales Operations team by managing the acquisition, integrity, and quality of sales-related data while ensuring accurate reporting for both the sales organization and executive leadership. The Sales Operations Data Analyst is responsible for maintaining customer master data, creating and managing sales reports, and performing data analysis to support business decisions. The position requires a strong understanding of the technologies, processes, and procedures that enable an effective Sales Operations function. Additionally, the analyst identifies process and system gaps, translates business requirements into functional solutions, and helps scale systems and processes in a cost-effective manner. Success in this role requires a passion for data and analytics, exceptional attention to detail, and a commitment to delivering high-quality, reliable insights.
Key Responsibilities:
- Ensure quality of data and accuracy of downstream reporting through precise attention to detail and execution of quality assurance processes
- Assist with Salesforce change management, new process implementation, report/dashboard development, and communication to support sales organization initiatives
- Monitor and analyze Power BI dashboards used to identify anomalies in data and communicate sales data to global sales organization
- Support incoming Power BI inquiries through the Sales Operations inbox, triaging requests, resolving reporting and data issues, and partnering with stakeholders to deliver accurate, actionable insights in a timely manner
- Drive the integration and optimization of global sales tools, identifying opportunities to connect data sources, improve data visibility and integrity, and generate actionable insights through advanced analytics
- Maintain the accuracy of customer hierarchy structure and geographic data across multiple systems, including testing data structure changes and new field additions to the data warehouse
- Provide unmatched customer service to Sales Teams by providing clear communication and timely responses to sales support inquiries
- Liaise effectively with internal IT resources to successfully execute cross-functional projects, providing functional expertise, end-user perspectives, and testing
Required:
- 4-year College Degree, plus 4+ years in work experience
- Strong sales analytics background
- Experience with CRM & data visualizations tools, preferably Salesforce & Power BI
- Strong MS Excel skills
- Adaptability; avid multitasker; embrace challenges
- Reliable, with strong work ethic
Preferred:
- Experience in the Semiconductor industry or other manufacturing environment
- Exposure to “big data” and master data concepts
- Strong project management & communication skills
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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