Restaurant Supervisor, Auld Alliance
At a glance
Mid-level Channel & Partnerships role at Valorhospitality. Cloudland Rising Fawn · no salary stated · we estimate $104,000–$177,000 across the United States.
Valorhospitality has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Run restaurant shifts with kitchen staff, keeping service smooth and meeting operating and safety procedures
- Guide restaurant associates through scheduling, training, coaching and problem-solving, with hiring and discipline recommendations
- Develop promotions and food displays to attract hotel guests and increase local business
- Protect bar margins by checking drink portions and charge accuracy, while enforcing alcohol-service rules
- Resolve guest concerns, oversee sanitation and equipment care, and prepare cash-system updates and restaurant reports
What you bring
- At least two years working in food and beverage
- A two- to four-year college education, or equivalent experience
- Basic understanding of restaurant operations and the ability to delegate, set priorities and communicate professionally
Who this fits
This mid-level supervisory role suits someone comfortable leading restaurant associates during shifts and handling guest issues, cash updates and reports. Expect continuous standing, along with lifting, pushing, pulling and bending as needed.
From the employer
COMPANY OVERVIEW
At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.
POSITION PROFILE
Supervise the associates in the shift operations and aid in the administration of the Restaurant to achieve guest satisfaction, quality service, compliance of policies and procedures while meeting/exceeding financial goals.
ESSENTIAL RESPONSIBILTIES
- Supervise the shift's operations in the restaurant and liaise with the kitchen staff to ensure smooth operations, compliance with procedures and safety regulations and an optimal level of quality service and hospitality are achieved.
- Supervise the restaurant associates; interview, recommend hiring, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline as appropriate with the guidance of the restaurant management team.
- Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.
- Avoid legal challenges by conforming to the regulations of the alcoholic beverage commission.
- Maximize bar profitability by ensuring portion control; monitoring accuracy of charges.
- Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; supervise the maintenance of restaurant equipment to protect the assets, while securing revenues and complying with legal regulations and ensure quality service.
- Investigate, resolve, respond to guest needs, inquires, comments and/or problems to ensure a quality experience and enhance future sales prospects.
- Update the cash management system and compile, generate and prepare various reports to aid in the administration of the Restaurant.
- Respond to guest needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
- Supervise the maintenance/sanitation of the restaurant and equipment during the shift to protect the assets, comply with regulations and ensure quality service.
- Perform special projects and other responsibilities as assigned. May serve as manager on duty.
- Any other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
- Two to Four-year college degree or equivalent education/experience.
- Minimum of two-year experience in the food and beverage industry
- Requires basic knowledge of restaurant operations.
- Possess excellent oral, written and presentation skills.
- Ability to delegate, manage manpower and establish priorities consistent with department/hotel objectives.
- Listen effectively.
- Operate department within the guidelines of the Foundation Document.
- Communicate to both, guests and fellow associates, professionally and positively.
PHYSICAL DEMANDS
➢ Continuous Standing as needed
➢ Lift, pull, push, bend, and move items to support the hotel and outlets
BENEFITS PACKAGE
Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401k with employer match
Food and Beverage Discounts
Tuition Reimbursement
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!
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