Key Account Manager-Mandarin speaker-furniture industry
On-site Shah Alam Full-time Manager Account Management
At a glance
Mid-level Account Management role at Two95 International Inc.. Shah Alam · full-time.
Pay not stated
RoleAccount Management
SeniorityManager
LocationShah Alam
WorkplaceOn-site
EmploymentFull-time
PostedJan 9, 2025 · 20mo ago
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Build lasting relationships with major QSR and F&B customers while serving as their main contact
- Grow sales within assigned key accounts and coordinate China-based processing teams for orders and delivery
- Create account plans with R&D and other teams, including product development and cost improvement work
- Prepare sales forecasts and reports, then use trends to improve account performance
- Negotiate customer agreements and monitor whether contracts are being followed
What you bring
- Experience managing key QSR or F&B customer relationships and serving as an account liaison
- A track record of delivering sales growth against targets for important accounts
- Ability to develop account strategies with cross-functional and R&D partners
- Skill in sales forecasting, reporting, data analysis, negotiation, and contract oversight
Who this fits
You’ll suit a customer-facing account manager role combining sales growth, strategic planning, forecasting, and contract work. The job is onsite in Shah Alam, Malaysia and involves regular coordination with a sales processing team in China.
From the employer
Requirements
Key Responsibilities:
1. Client Relationship Management:
- Cultivate and nurture enduring relationships with key QSR/F&B clients, aligning with Kian's tradition of client satisfaction.
- Act as the primary liaison for key accounts, addressing inquiries, and ensuring seamless communication between clients and Kian.
2. Sales and Business Development:
- Exceed sales targets for key accounts, utilizing Kian's extensive track record and industry knowledge.
- Collaborate closely with the sales processing team in China for efficient order processing and timely delivery.
3. Strategic Planning:
- Work collaboratively with cross-functional teams, including the R&D team, to develop strategic account plans and ensure alignment with organizational goals.
- Engage in product development discussions and cost optimization initiatives in coordination with the R&D team.
4. Forecasting and Reporting:
- Provide accurate sales forecasts and reports, contributing to data-driven decision-making.
- Analyze sales data, identify trends, and collaborate with relevant teams to optimize performance.
5. Negotiation and Contract Management:
- Lead negotiations with clients, ensuring mutually beneficial agreements.
- Oversee contract compliance, adhering to Kian's commitment to transparency and fairness.
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