Assistant Manager Sales Technical Expert
At a glance
Mid-level Sales Leadership role at Toyota SA Motors. Johannesburg.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Coordinate system projects by tracking schedules, progress, implementation work, and stakeholder updates
- Turn business requirements and operational data into accurate reports, dashboards, and management summaries
- Keep system records, correspondence, meeting arrangements, and documentation current through Outlook and company processes
- Connect internal teams, dealers, and suppliers by handling queries, investigating issues, and escalating unresolved matters
- Guide users through system functions, troubleshooting, incident follow-up, onboarding, and refresher training
What you bring
- An NQF Level 5 qualification in business administration, engineering, information systems, sales management, marketing, or a related area
- At least two years in system support or business support, with practical project coordination exposure
- Experience collecting, validating, and reporting data in a business or data analyst capacity
- Strong administration skills, including accurate records and documentation, plus proficiency in Excel, Word, PowerPoint, and Outlook
- Professional experience engaging with Toyota, dealers, and suppliers
Who this fits
This role suits an organised, analytical problem-solver who can manage competing deadlines, communicate clearly, and take initiative. You will work across internal teams, dealers, and suppliers while supporting systems, reporting, and business processes. The appointment is for TSAM internal employees only and will follow the company’s employment equity policy.
From the employer
Purpose
To provide systems, administrative, and analytical support to ensure the effective coordination of projects, data analysis, and stakeholder engagement between internal teams, dealers, and suppliers. The role focuses on improving operational efficiency, maintaining accurate information, and supporting business processes.
KEY JOB FUNCTIONS:
Systems & Project Coordination
- Support the planning, coordination, and execution of system-related projects.
- Track project progress, maintain schedules, and provide status updates to stakeholders.
- Assist with implementation of new systems, enhancements, or process changes.
Business & Data Analysis
- Gather business requirements and translate them into actionable insights.
- Analyse operational data and prepare reports, dashboards, and summaries for management.
- Ensure accuracy and integrity of data used for reporting and decision-making.
Administrative Support
- Maintain system records, logs, and documentation in line with company standards.
- Manage correspondence, meeting coordination, and communication through Outlook.Ensure documentation is updated, accessible, and audit ready.
Stakeholder Liaison
- Act as a central point of contact between internal teams, dealers, and suppliers.
- Coordinate queries, investigate issues, and ensure timely resolution or escalation.
- Facilitate clear communication to support business operations and system usage.
User Support & Training
- Provide guidance to users on system functionality and business processes.
- Assist with troubleshooting, incident tracking, and follow-up actions.
- Support onboarding or refresher training where required.
Process Improvement & Compliance
- Monitor workflows and identify opportunities to improve efficiency.
- Ensure adherence to internal procedures, governance standards, and audit requirements.
- Recommend enhancements to streamline reporting and operational activities.
QUALIFICATIONS AND EXPERIENCE:
- NQF Level 5 qualification in Business Administration, Engineering, Information Systems, Sales Management, Marketing or a related field.
- A minimum of 2 years’ experience in a system-related or business support environment.
- Proven exposure to Project Management principles and coordination.
- Strong administrative experience with the ability to manage records and documentation.
- Experience in a Business and/or Data Analyst role, including data collection, validation, and reporting.
- Experience interacting with Toyota, dealers, and suppliers in a professional or operational capacity.
- High level of computer literacy, including proficiency in MS Office (Excel, Word, PowerPoint) and Outlook.
COMPETENCIES:
- Strong analytical and problem-solving skills.
- High attention to detail and accuracy.
- Ability to manage multiple tasks and meet deadlines.
- Effective communication and stakeholder engagement skills.
- Organised, proactive, and solutions-driven approach.
IMPORTANT DIMENSIONS:
- Strategic thinking
- Attention to detail
- Good communication (both written and verbal)
- Analytical thinking
- Initiative
- People management
THIS APPOINTMENT WILL BE MADE IN LINE WITH THE COMPANY’S EMPLOYMENT EQUITY POLICY
PLEASE NOTE THAT THIS IS FOR TSAM INTERNAL EMPLOYEES ONLY & EMAILED APPLICATIONS WILL NOT BE ACCEPTED
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