Business Development & Account Manager
At a glance
Manager-level Account Management role at Thales. Nairobi · full-time.
Pay not stated Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Grow business across Eastern Africa by finding opportunities among government customers and other prospects
- Present Thales offerings to government buyers and end users, connecting solutions to their missions and operational priorities
- Build lasting relationships with key customers and strategic partners, while keeping customer satisfaction high
- Set account goals, track performance, and prepare and carry out capture plans
- Bring customer needs and market intelligence to internal teams across Thales business lines
What you bring
- A bachelor's or master's degree in sales, marketing or business administration
- Five to ten years in a comparable international role in aerospace, defence, security or a related industry
- Experience with public procurement bodies, whether military or civilian
- Fluent English at C2 level, in writing and speech
Who this fits
This role suits someone experienced in customer-facing business development across aerospace, defence or security, with a focus on public-sector procurement and partnership building. You’ll work from Nairobi, Kenya, on site, and the role covers Eastern African countries.
From the employer
Based in Nairobi, Kenya, the Business Development and Account Manager at Thales will be responsible for growing the Thales business in Eastern Africa and manages all aspects of customer relationships, with a primary focus on Aerospace, Defense and Security markets. This role involves developing strategic partnerships, understanding customer procurement requirements, and aligning customer needs with the appropriate Thales Business Lines.
Key responsibilities:
- Grow Thales business in the Eastern African countries;
- Comprehensive, up to date knowledge of Thales product portfolio offerings to prospects and Government customers;
- Understand customer missions, operational environments and priorities, broadens their understanding of Thales solutions in connection with their missions, and provides customer/market information to relevant GBU’s/BL’s;
- Promotion of Thales products portfolio to Government customers and end-users;
- Promoting Thales’ Aerospace, Defence & Security products, systems, and solutions, while effectively communicating the company’s vision and value proposition;
- Conduct business development activities and identify growth opportunities within the customer landscape;
- Develop and maintain long-term partnerships with key customers and strategic partners;
- Define, implement, and monitor account objectives and performance targets;
- Prepare, maintain, and execute Capture Plans;
- Ensure a high level of customer satisfaction and long-term engagement;
- Act as a key interface between customers and internal stakeholders across Thales Business Lines.
Requirements:
- Bachelor or Master in sales, marketing or business administration
- 5-10 years of international experience in a comparable role within the aerospace, defence, security, or related industry;
- Experience working with public procurement entities (military or civilian);
- Strong understanding of the Aerospace and Defence and Security markets;
- Demonstrated customer focus with the ability to understand operational needs and translate them into business opportunities;
- Results-oriented, self-driven, and highly disciplined professional;
- Strong analytical, communication, and stakeholder management skills;
- Proven ability to build partnerships and lead cross-functional collaboration;
- Fluent English (C2 level, both written and spoken).
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