Account Manager (Sales) | Mobile Connectivity Solutions
At a glance
Manager-level Account Management role at Thales. Singapore · full-time.
Pay not stated Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Build account plans for Southeast Asian telecom customers, shaping commercial and product strategies for each account
- Develop customer relationships, find sales opportunities, present the portfolio and move deals through to close
- Grow account revenue, market share and margins against quarterly and annual goals, while maintaining a dependable six-month forecast
- Negotiate prices, secure contracts and collections, and coordinate internal teams on proposals that combine commercial and technical details
- Track market and competitor activity, then share customer needs and recommendations for product and service development
What you bring
- At least five years of relevant full-time experience and a bachelor's degree in engineering
- A record of building and managing B2B accounts, with comfort selling cloud software, solutions and services
- Existing connections with telecom providers' marketing, network or IT teams, plus strong presentation skills
Who this fits
This role suits a technically grounded sales professional handling telecom accounts across Southeast Asia. Frequent travel to customer locations and overseas is required. A business management postgraduate qualification, such as an MBA, is preferred.
From the employer
Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.
In Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia-Pacific region. With 2,000 employees across three local sites, we deliver cutting-edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors. Together, we’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress.About the Role
A sales professional with a solid technical background, responsible for Telecom customers in Southeast Asia. The main objective is to drive sales by creating new leads and maximizing revenue for Mobile Connectivity Solutions – Product and Services business.
Roles & Responsibilities
- Account management including strategy formulation, customer relationship management, opportunity identification, and deal closing.
- Present Thales product and solution portfolio to key accounts.
- Manage existing customers to develop partnerships within the telecom industry for the region.
- Increase market share, revenue, and margin in line with quarterly and yearly objectives.
- Implement a reliable 6-month forecast to ensure delivery.
- Commercial operations such as pricing negotiation, contract signing, and collection.
- Prepare business plans for assigned accounts in the region.
- Define product and services strategies for the assigned accounts.
- Coordinate with different internal groups within Thales to fulfil the business plan.
- Define, coordinate, and prepare commercial proposals, integrating technical proposals with other internal groups.
- Market and competition analysis.
- Travel: Required to travel frequently to customer sites and overseas depending on customer location.
- Report market needs, opportunities for solutions & services, competitor activity, and recommendations on product definition.
Knowledge, Skills and Experience
- Proven track record of developing and managing B2B accounts.
- Comfortable selling cloud-based software, solutions, and services.
- Existing relationships with Telecom Service Providers' marketing, network, and IT teams.
- Demonstrated presentation skills.
- Self-driven and enthusiastic, with the ability to work under pressure.
- A team player with strong coordination and communication skills, high integrity, and close attention to detail.
- Strong business acumen.
- Result-oriented and a strong time manager.
Education
- Bachelor's degree in Engineering.
- Postgraduate Diploma (MBA) or equivalent degree in Business Management is preferred.
Experience: Minimum 5 years of full-time relevant experience.
At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.
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