Senior Sales Account Manager (ICT Solutions)
SSC HR Solutions Open · verified Sep 23, 2026 At a glance
Senior Account Management role at SSC HR Solutions. Cairo.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage strategic customer relationships, including executive contacts, to grow accounts and retain business
- Find and close complex ICT opportunities through account expansion, cross-selling, upselling and new business
- Lead technical and commercial proposals, tenders and negotiations while coordinating internal requirements
- Build forecasts, pipeline records, account plans and executive updates for assigned strategic accounts
- Coach junior sales staff on proposals, customer meetings, negotiations and opportunity management
What you bring
- A bachelor’s degree in engineering, information technology or business administration
- Seven to nine years of relevant ICT sales or related industry experience is required
- Data center or security light current hardware experience relevant to the industry
- Demonstrated strength in customer relationships, opportunity development, communication, presentations and negotiations
Who this fits
You’ll suit a senior ICT sales professional who can manage strategic accounts, close complex opportunities and guide junior sellers. The role is based onsite in Cairo, Egypt, and includes ownership of revenue, gross profit, order intake and pipeline targets.
From the employer
Key Responsibilities:
1.Key Account Management & Customer Relations:
· Manage and maintain relationships with assigned customers and key stakeholders to maximize account growth and customer retention.
· Build and maintain executive-level relationships with customer decision-makers, stakeholders and business partners.
· Act as the senior commercial focal point for assigned strategic customers, ensuring high levels of customer satisfaction and service excellence.
2.Sales & Business Development:
· Identify, develop, lead and successfully close complex ICT sales opportunities across assigned strategic accounts.
· Drive revenue growth through account expansion, cross-selling, upselling and development of new business opportunities.
· Own assigned revenue, gross profit, order intake and sales pipeline targets while ensuring achievement of departmental objectives.
· Develop customer acquisition and account growth strategies aligned with sector objectives.
3.Proposal & Opportunity Management:
· Lead the preparation of complex technical and commercial proposals, quotations, RFQs, RFPs and tenders.
· Coordinate technical, commercial, legal, financial and contractual requirements with internal stakeholders to ensure competitive customer solutions.
· Lead commercial negotiations, pricing discussions and contract reviews while protecting company profitability.
4.Market Intelligence & Business Insights:
· Lead customer presentations, executive meetings, workshops and commercial discussions with senior customer representatives.
· Maintain regular engagement with customers to identify emerging business requirements and future investment opportunities.
· Resolve complex customer issues by coordinating with relevant internal stakeholders.
5. Coaching & Knowledge Sharing:
· Provide technical and commercial guidance to Junior sales team during proposal preparation and customer engagements.
· Share best practices related to account management, negotiations and opportunity management across the sales team.
· Support onboarding and development of new Sales team
· Assist the Sector Sales Manager in developing sales capabilities and improving overall team effectiveness.
6. Sales Performance & Reporting
· Develop accurate sales forecasts, opportunity pipelines and revenue projections for assigned strategic accounts.
· Maintain accurate records, customer account plans, opportunity status and sales activities.
· Prepare executive reports on account performance, pipeline status, revenue forecasts and business opportunities.
Requirements
Required Skills & Qualifications:
- Bachelor’s degree in Engineering, Information Technology, or Business Administration.
- 7–9 years of relevant ICT sales experience or related field experience is a must , relevant to our industry in data center , security light current hardware experience
- Strong customer relationship management and opportunity development skills.
- Excellent communication, presentation, and negotiation abilities.
· Solid experience in ICT solution sales and account management.
Not this one either?
Claude or ChatGPT reads the other 90,175 for you.
Get better matches →
