Partner Operations Executive
At a glance
Mid-level Channel & Partnerships role at Temenos. Cairo · full-time.
Pay not stated Channel & Partnerships salary
growthroles summary, based on the employer's posting.
What you'll do
- Coordinate partner onboarding, renewals, contract changes and exits, keeping each operational step moving
- Keep partner records and supporting documents current, then track milestones and chase outstanding actions
- Prepare leadership updates on pipeline, KPIs, revenue and operational results
- Support partner reviews, meetings, enablement and alliance programs, alongside audit and compliance work
- Improve partner workflows and procedures, using operational data to spot issues and strengthen data quality
What you bring
- You have worked in partner, sales, business or commercial operations, or a comparable role
- You bring advanced spreadsheet skills and experience with Salesforce, a CRM or a similar business system
- You communicate professionally in written and spoken English and can manage information with care
- You can organize competing deadlines, analyze business data and work independently with global teams
Who this fits
This mid-level role suits someone who can coordinate detailed partner processes and work across internal teams. It is based in Cairo, Egypt, and the posting identifies it as hybrid.
From the employer
ABOUT TEMENOS
Temenos is a global leader in banking technology. Through our market-leading core banking suite and best-in-class composable solutions, we are modernizing the banking industry. Banks of all sizes utilize our adaptable technology – on-premises, in the cloud, or as SaaS – to deliver next-generation services and AI-enhanced experiences that elevate banking for their customers. Our mission is to create a world where people can live their best financial lives.
VALUES
Care about transforming the Banking landscape.
Commit to being part of an exciting culture and product evolving within the financial industry.
Collaborate effectively and proactively with teams within or outside Temenos.
Challenge yourself to be ambitious and achieve your individual as well as the company targets.
RESPONSIBILITIES
You will:
- Support the day-to-day operational management of the Temenos Partner Ecosystem.
- Coordinate the operational aspects of partner onboarding, renewals, amendments, and offboarding activities.
- Maintain accurate partner records, documentation, and related information across internal systems.
- Track partner activities, milestones, actions, and deliverables, ensuring timely follow-up.
- Collaborate with Sales, Finance, Legal, Delivery, Marketing, Product, and other internal teams to facilitate partner processes.
- Prepare pipeline, KPI, revenue, and operational performance reporting and updates for leadership.
- Support audit, compliance, and governance activities, including documentation management and remediation tracking.
- Support business reviews, partner meetings, enablement activities, and strategic alliance programs.
- Maintain and update operational procedures, workflows, training materials, and knowledge repositories.
- Identify opportunities to simplify, standardize, automate, and improve operational processes, driving efficiency, scalability, and data quality across the partner ecosystem
- Use operational data and insights to identify trends, resolve issues, and enhance the overall partner experience.
SKILLS
You should have:
- Previous experience in Partner Operations, Sales Operations, Business Operations, Commercial Operations, or a similar role.
- Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
- Excellent attention to detail and a structured approach to managing information, systems, and processes.
- Strong communication and stakeholder management skills.
- Good analytical and problem-solving abilities.
- Advanced Excel/spreadsheet skills and confidence working with business data and reporting.
- Experience working with Salesforce, CRM platforms, or similar business systems.
- Ability to work independently while contributing effectively within a global, cross-functional team.
- Professional level written and spoken English.
It would be an advantage if you have:
- Experience within technology, SaaS, fintech, banking, consulting, or B2B environment.
- Experience supporting a partner, channel, alliance, or ecosystem organization.
- Experience with Salesforce, Clari, Power BI, or similar reporting and analytics tools.
- Exposure to audit, compliance, governance, or finance-related processes.
- Experience supporting large hyperscalers or other strategic partner programs.
- Experience with process improvement, workflow automation, or AI-enabled operational tools.
#Li-Hybrid
SOME OF OUR BENEFITS include:
Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership
Family care: 4 weeks of paid family care leave
Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
Study leaves: 2 weeks of paid leave each year for study or personal development
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