Executive, Partner Sales
At a glance
Mid-level Channel & Partnerships role at SMRT Corporation. Singapore, SG.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Find and convert driver-partners through walk-ins, referrals, leads, outreach, and face-to-face ground activity
- Match prospective drivers with suitable Taxi, PHV, or Limousine leasing options and explain related terms
- Guide each driver from initial enquiry through documents, system setup, vehicle collection, and early tenure support
- Keep CRM or internal records current while meeting individual acquisition and conversion targets
- Share driver feedback, market observations, and competitor information to improve campaigns and sales processes
What you bring
- A diploma or an equivalent qualification is required
- At least two years of sales experience, ideally connected to mobility or automotive work
- A valid Class 3 or 3A licence plus a minimum of one year driving safely
- Clear communication, persuasive selling, disciplined follow-up, and comfort with frontline driver engagement
- Working knowledge of Microsoft Office and the ability to coordinate multiple internal and external stakeholders
Who this fits
This role suits a people-focused sales professional who enjoys acquiring partners, handling onboarding details, and staying accountable for conversion results. You will regularly engage the driver community and coordinate with operations and support teams. The role requires a valid Class 3 or 3A driving licence and at least one year of safe driving experience.
From the employer
Job Purpose
We are seeking driven and people-oriented Partner Sales Executive to grow our fleet by onboarding new driver-partners into our vehicle leasing programmes. The role focuses on driver-partner acquisition, sales conversion, and relationship building, supporting the end-to-end recruitment and onboarding of drivers for the Taxi, PHV, and Limousine fleet. This role is responsible for daily sales operations, partner engagement, customer service, and ensuring a high hired-out rate of vehicles.
Responsibilities
Partner Acquisition & Sales
- Proactively source and acquire new drivers through walk-ins, leads, referrals, outreach activities and ground engagement
- Understand driver needs and recommend suitable vehicle or leasing solutions
- Explain leasing packages, rental structures, incentives, and onboarding requirements clearly to prospective drivers
- Follow up promptly on sales leads and convert enquiries into confirmed hirers through effective sales engagement
- Manage sales leads through CRM or internal systems and maintain accurate records of customer interactions and status updates
- Achieve monthly individual acquisition, conversion KPIs
Customer Engagement & Onboarding Support
- Build trust and maintain professional relationships with prospective drivers
- Own the driver journey from first enquiry to successful onboarding, act as primary contact during the first 1 month of driver’s tenure
- Address enquiries relating to rental terms, payment cycles, and operational policies
- Resolve any feedback and complaints with a strong service first approach
- Guide drivers through documentation, system setup, and vehicle collection
- Coordinate with operations and support teams to ensure smooth vehicle collection
- Ensure compliance with company policies and regulatory requirements
Market Insights & Feedback
- Gather and provide feedback on driver concerns, market conditions, and competitor offerings
- Support continuous improvement initiatives for driver acquisition campaigns, sales processes, and customer experience
Planning & Reporting
- Prepare and present sales performance reports, forecasts and pipeline updates
- Maintain proper documentation for driver-partner applications and onboarding files
- Any other ad hoc duties as assigned
Qualifications & Work Experience
- Diploma or other equivalent qualification
- At least 2 years of sales experience (preferably in mobility or automotive industry).
- Strong communication and persuasion skills
- Comfortable engaging frontline driver community
- Sales-driven with strong follow-up discipline and ownership mindset
- Comfortable working in a fast-paced and dynamic environment
- Minimum 1 year of safe driving experience (possession of a valid Class 3/3A driving license)
Skills
- Proficient in Microsoft Office Suite.
- Excellent organisational and multitasking abilities
- Skilled in navigating and coordinating with internal teams and external stakeholders.
- Collaborative mindset with a focus on team success
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