Logistics & Sales Operations Specialist - Bilingual in Korean MUST
SBT Global, Inc. Open At a glance
Mid-level Revenue & Sales Operations role at SBT Global, Inc. Costa Mesa · full-time · $85,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Run daily 3PL activity, from receiving and fulfillment to inventory checks and stock reconciliation
- Coordinate air and ocean imports, customs paperwork, freight partners, delivery tracking, and shipment claims
- Process sales orders through invoicing and delivery confirmation across direct, wholesale, and retail channels
- Support customer accounts with onboarding, inquiries, returns, and upkeep of sales documents
- Keep ERP sales and inventory records current, then share reports and coordinate order priorities with U.S. teams and Korea HQ
What you bring
- At least five years across logistics operations and sales administration or support
- Fluent Korean and English for working with Korea HQ and U.S. partners
- Practical experience with purchase orders, warehouse coordination, inventory, and inbound and outbound shipping
- A degree in supply chain, logistics, business administration, or a related area
Who this fits
This mid-level, full-time role suits someone who can handle both logistics execution and sales administration in the U.S. market. You’ll work onsite in Costa Mesa and use Korean and English to coordinate with headquarters and U.S. partners. Experience in beauty, skincare, medical aesthetics, healthcare, or CPG is preferred.
From the employer
Employment Type: Full-time
Experience Level: 5+ years
Compensation: 80-85k / year
Job Summary
We are seeking an experienced Logistics & Sales Operations Specialist to lead our U.S.
supply chain, logistics, and sales administrative operations. This hybrid operational role
manages the full lifecycle of product movement—from import/export compliance and 3PL
warehouse management to sales order processing, customer account support, and
revenue-related administration.
The ideal candidate brings a proven track record in both international/domestic logistics
and commercial sales support within the U.S. market. Serving as a crucial bridge between
internal sales teams, external partners, 3PL providers, and Korea Global HQ, you will
ensure operational excellence, accurate inventory flow, and seamless sales execution.
1. Logistics & Supply Chain Operations
• 3PL & Warehouse Management: Oversee day-to-day 3PL warehouse operations,
including inbound receiving, outbound fulfillment, inventory control, and regular
stock reconciliations.
• Import / Export & Customs Clearance: Coordinate international shipments
(Air/Ocean) with freight forwarders and customs brokers; manage required trade
documentation (B/L, Commercial Invoice, Packing List, FDA entry records).
• Freight & Carrier Operations: Negotiate and manage relationships with
domestic/international carriers, optimize shipping routes, track deliveries, and
resolve transit delays or shipment claims.
• Supply Chain Optimization: Analyze logistics performance, monitor freight costs,
and implement process improvements to enhance shipping speed, accuracy, and
cost-efficiency.
2. Sales Administration & Commercial Support
• Order Management & Processing: Manage end-to-end sales order entry, invoicing,
fulfillment tracking, and proof of delivery (POD) across DTC, wholesale, and retail
channels.
• Account & Customer Admin Support: Support account setup, vendor onboarding,
key customer inquiries, return requests (RMA), and sales document maintenance.
• Sales Data & ERP Operations: Maintain accurate master data, enter sales
contracts/orders into ERP systems, and generate regular sales performance and
inventory status reports.
• Cross-Functional & HQ Coordination: Collaborate closely with U.S. Sales/Marketing
teams and Korea Global HQ to align demand forecasting, product availability, and
order priority schedules.
• Bachelor’s degree in supply chain management, logistics, business
administration, or a related field.
• 5+ years of progressive experience handling both logistics operations and sales
administration/support; experience in beauty, skincare, medical aesthetics,
healthcare, or CPG is strongly preferred.
• Bilingual proficiency in English and Korean is required for communication with
Korea HQ and U.S.-based partners.
• Hands-on experience with purchase orders, warehouse coordination, inventory
management, and inbound/outbound logistics.
• Familiarity with import/export processes, freight forwarding, customs
documentation, and international shipping.
• Strong organizational skills and attention to detail, with the ability to manage
multiple orders, shipments, and priorities simultaneously
All your information will be kept confidential according to EEO guidelines.
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