B2B - Sales Operations Specialist (Korean Bilingual)
SBT Global, Inc. Open At a glance
Mid-level Revenue & Sales Operations role at SBT Global, Inc. Irvine · full-time · $65,000–$75,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- You'll manage purchase orders, allocations, fulfillment, SKU setup, and retailer compliance for national accounts
- You'll forecast demand, plan replenishment, and flag inventory, pricing, promotion, and margin risks
- You'll monitor deductions, chargebacks, and claims while coordinating invoice and AR reconciliation with Finance
- You'll build recurring performance reports, interpret KPI trends, and support leadership and retailer reviews
- You'll coordinate pricing, packaging, product changes, retail activations, and workflow improvements across teams
What you bring
- You speak Korean and hold a bachelor's degree in business, supply chain, finance, or a related field
- You bring three to five years in business-to-business sales operations, wholesale, or retail management
- You use Excel advanced functions and pivot tables confidently; ERP experience is preferred
- You can manage multiple high-volume accounts and solve analytical problems across functions
Who this fits
This role suits someone comfortable with major retail accounts, fast-moving distribution operations, and cross-functional execution. You’ll work full time on site in Irvine and need Korean fluency.
From the employer
Full-Time
On Site
Salary: $65,000 – $75,000 DOE
Bilingual Korean required
We are seeking a highly analytical and execution-focused B2B Sales Operations Assistant Manager to support and optimize our national account sales operations.
This role will serve as a key bridge between Sales, Operations, Finance, and Brand partners to ensure seamless execution across major retail accounts. The ideal candidate brings strong retail operational knowledge, data-driven decision-making skills, and the ability to manage cross-functional processes in a fast-paced distribution environment.
1. National Account Sales Operations
Support strategic retail accounts (e.g., Costco, Ulta, Target, Nordstrom)
Oversee purchase order tracking, allocation, and fulfillment coordination
Monitor sell-in, sell-through, and inventory health across accounts
Support line reviews, seasonal programs, and promotional execution
Coordinate new item setup, SKU onboarding, and retailer compliance requirements
2. Forecasting & Inventory Planning
Assist in demand forecasting and replenishment planning
Work closely with supply chain to optimize inventory levels
Identify potential stock risks or overstock situations
Support pricing adjustments, promotional forecasting, and margin analysis
3. Financial & Deduction Management
Monitor retailer deductions, chargebacks, and claims
Coordinate with Finance to reconcile invoices and AR
Track trade spend, co-op programs, and promotional investments
Analyze gross margin performance by account and SKU
4. Reporting & Business Analytics
Prepare weekly/monthly business performance reports
Analyze trends and provide insights to senior leadership
Track KPI performance (sales growth, IMU, inventory turns, margin)
Support executive presentations and retailer business reviews
5. Cross-Functional Leadership
Coordinate with Brand partners on pricing, packaging, and product changes
Partner with Marketing on retail activations and in-store programs
Improve internal operational workflows and reporting systems
Support continuous improvement initiatives
Required Experience
Korean Bilingual required
Bachelor’s degree in Business, Supply Chain, Finance, or related field
3–5 years of experience in B2B sales operations, wholesale, or retail management
Experience working with major national retailers strongly preferred
Strong Excel proficiency (advanced functions, pivot tables required)
ERP experience preferred
Strong analytical and problem-solving skills
Ability to manage multiple high-volume accounts simultaneously
Strong communication and cross-functional coordination skills
Preferred Industry Experience
Beauty, cosmetics, or CPG distribution
Experience with retail programs (TPD, co-op, IMU, promotional planning)
Knowledge of retailer compliance, chargebacks, and deduction processes
- Understanding of margin analysis and working capital impact
All your information will be kept confidential according to EEO guidelines.
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