Partner Manager (Rocket Travel by Agoda)

About Rocket Travel by Agoda

Rocket Travel by Agoda is a travel technology company founded in 2012 under our flagship consumer facing product, rocketmiles.com. Since then, we have evolved to partner with some of the largest consumer travel brands in the world creating white-label solutions that allow customers to earn and redeem miles and points for booking hotels, rental cars, flights and activities. Our global partnerships range from world-class airlines to international banks to large-scale shopping platforms. We help our partners develop successful go-to-market strategies through marketing expertise and data to support their overall growth.

We attract customers from every corner of the globe with a seamless user experience that's built in-house from ideation to finished product: our team includes front- and back-end developers, customer service, data analysts, designers, marketers, accountants, partnership sales, and managers.

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career, and expand their knowledge working alongside talented, dedicated colleagues. We encourage all applicants with a touch of wanderlust to apply to our team, as we work toward helping our travelers reach the vacation of their dreams.

As a Partner Manager at Rocket Travel, you will:

• Support the growth and performance of an Enterprise partnership in the Americas, combining strong relationship management with rigorous data analysis and commercial strategy.
• Analyze complex partner, customer, product, and financial data to identify trends, diagnose performance opportunities, and translate findings into clear, actionable recommendations.
• Turn data into a compelling story. Build partner-facing narratives that connect performance insights to specific actions, opportunities, and strategic priorities.
• Develop executive-level business reviews and partner presentations that simplify complex information, highlight the “so what,” and drive alignment around decisions and next steps.
• Identify the drivers behind partner performance, going beyond topline results to understand customer behavior, conversion, engagement, product performance, and commercial impact.
• Develop recommendations for campaigns, placements, and product improvements based on performance data, customer behavior, and experimentation.
• Proactively benchmark the competitive landscape to understand how partner products are positioned and identify new features, experiences, or opportunities for evaluation.
• Manage the partner marketing calendar and ensure customer service and other stakeholders are prepared for promotions and campaigns.
• Partner with Finance on billing reconciliation and use commercial and financial analysis to ensure the accuracy and health of partner economics.
• Be scrappy. We’re a small team and often wear many hats. Problems will not always arrive neatly defined. You will be expected to structure ambiguous questions, determine what the data is telling you, and turn those insights into action.

About you:

• You have a bachelor’s degree in business, data analytics, or a related quantitative or business field.
• You have 5+ years’ experience in advanced Excel, SQL and/or BI tools such as Tableau or Power BI.
• You are a strategic, analytical thinker who is comfortable working with large and complex datasets and turning them into simple, compelling business narratives.
• You understand how to summarize complex concepts and craft win-win strategies with partners.
• You are comfortable working with tools such as Excel and business intelligence/visualization platforms and can independently interrogate data rather than relying solely on pre-built reporting.
• You have impeccable attention to detail, taking end to end ownership and quality control in all projects.
• You are commercially minded and understand how customer behavior, product experience, marketing performance, and partner economics connect to overall business results.
• You are a strong communicator who can challenge, influence, and build credibility with senior internal and external stakeholders through evidence-based recommendations
• You balance analytical rigor with strong relationship management. You understand that the goal is not merely to report the data, but to use it to influence partner decisions and drive measurable growth
• You work well cross-functionally and are able to communicate effectively with others of varying backgrounds and areas of expertise.

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. 

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.

The range for Chicago-metro area is $94,000 - 110,000.

Diversity at Rocket Travel by Agoda

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team.

Note on general employment requirements

Candidates should be authorized to accept employment in the US from any employer and must be able to work a hybrid work schedule with 2-3 days per week in the stated physical office (unless otherwise indicated).

Equal Opportunity Employer

At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda’s privacy policy. Find our applicant policy here: https://www.rockettravel.com/privacy-policy

E-Verify Program Participant

We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.

For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)