Manager - Business Development (Air & Ocean)
Rhe (R1111) Open At a glance
Manager-level Business Development role at Rhe (R1111). Kolkata · full-time.
Pay not stated Business Development salary
growthroles summary, based on the employer's posting.
What you'll do
- Deliver the assigned sales plan and targets, matching customer needs with suitable air and ocean solutions
- Prepare viable technical and commercial quotes on time, coordinating with pricing and procurement to protect margins
- Research prospective and existing accounts, map their potential, and broaden the target customer base
- Build customer ties through visits and prompt query handling, then use service feedback to address retention issues
- Send management reports on time and keep customer, order and specification records organized
What you bring
- You have at least ten years of experience
- You hold a graduate qualification; postgraduate study or an MBA is preferred
Who this fits
This manager-level sales role suits someone focused on customer development, account relationships and commercial proposals. The role is based in Kolkata, India.
From the employer
What You Can Expect:
Sales & Business Development:
· Responsible for execution of sales plan and achieve the sales target assigned
· Analyse and understand customer's requirement and offer them best solutions to meet their requirement
· Responsible for timely submission of technically and commercially viable proposals/quotations for all enquiries received
· Conducting research about the client’s background, turnover, strengths, weakness, products through online/offline information
· Maintain long term relationship with old and current customers to generate additional revenue for the organization
· To work closely with the Sales Head to drive the organizations growth, product development and geographical spread
· Conduct basic marketplace intelligence and research to map business potential of existing customers as wells identify new customers
· Participate in identifying corporate sales planning and strategies
· Identify and enlarge Targeted Customer Base and Industry
Customer Relations:
· Develop strong customer relationships through regular visits or timely response to their queries.
· Ensure service quality feedback on a monthly basis and implement corrective actions to ensure customer stickiness/ retention.
· Work in coordination with Pricing/ Procurement team to provide best possible quote to customers as well as secure good margin for the company too
· Ensure timely redressal of pre & post sales customer queries, grievances and escalate issues whenever required
· Ensure regular visit to all key customer to maintain smooth relationship 3
MIS & Documentation:
· Ensure adherence to SOP’s formulated and strive continuously to improve the same
· Ensure timely submission of all required MIS to management
· Responsible for safeguarding of all documents related customer, orders, specifications, etc
· Ensure separate files for each customer is maintained and any document is easily available at anytime.
What You Bring:
- Qualification: Graduate, PG/MBA Preferable
- Years of Experience: 10 +
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