Account Manager – Sales & Growth (m/f/d) – Berlin
At a glance
Manager-level Account Management role at OrderYOYO. Berlin.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Grow a portfolio of restaurant accounts by finding ways to lift orders and GMV through their apps and websites
- Recommend marketing packages, ePOS or self-service kiosks when customer needs point to an upsell
- Use CRM records and performance data to spot account opportunities and suggest next steps
- Discuss customers’ goals regularly, show the value delivered and address risks that could affect retention
- Work with Sales, Onboarding and Support while pursuing targets for growth, retention, adoption, satisfaction and upselling
What you bring
- You communicate confidently with customers and can turn conversations into commercial opportunities
- German proficiency at B2 level or higher is required
- You bring a commercial approach, organisation and an interest in using data to make decisions
Who this fits
This full-time role is based in the Berlin office and suits someone who enjoys managing customer relationships alongside sales and account growth. You’ll manage your own accounts and work toward commercial targets. Previous sales, account management, business development or other customer-facing work can help, but candidates from different backgrounds are welcome.
From the employer
Account Manager – Sales & Growth (m/f/d) – Berlin
Location: Berlin | Full-time | Office-based
Language requirement: German B2 or above
Salary: €2,800 per month base salary + €1000 bonus p/m (uncapped)
Build relationships. Grow accounts. Make an impact.
Do you enjoy working with customers, spotting opportunities and seeing the results of your efforts?
At OrderYOYO, we help restaurants grow their online business through personalised apps, websites and marketing solutions. We're expanding our Account Management team and looking for commercially minded people who want to help our restaurant partners succeed while developing their own careers.
This role combines relationship management, sales and business growth. You’ll work with existing customers to increase their performance, introduce relevant products and build long-term partnerships.
What will you be doing?
Manage a portfolio of valuable restaurant partners and take ownership of their growth.
Identify opportunities to increase orders and GMV through our partners’ apps and websites.
Spot upselling opportunities and introduce products such as marketing packages, ePOS and Self-Service Kiosks.
Use CRM data and performance insights to identify opportunities and make recommendations.
Hold regular customer conversations to understand business goals and demonstrate value.
Protect and grow existing accounts by addressing risks and improving customer retention.
Work towards commercial targets covering growth, retention, product adoption, customer satisfaction and upselling.
Collaborate with Sales, Onboarding and Support to deliver the best outcomes for our partners.
What will help you succeed?
A commercial mindset and motivation to achieve targets.
Confidence communicating with customers and identifying opportunities.
The ability to build relationships while being comfortable having commercial conversations.
A proactive approach to problem-solving and managing your own accounts.
Good organisational skills and an interest in using data to drive decisions.
German at B2 level or above.
Previous sales, account management, business development or customer-facing experience is beneficial, but we’re open to candidates from different backgrounds. We value drive, curiosity and a willingness to learn.
Why OrderYOYO?
We’re expanding our Account Management function across five European markets, with exciting plans for further growth. Joining now means becoming part of a new team with the opportunity to influence how we work and develop as the business grows.
What we offer:
€2,800 monthly base salary plus bonus.
Training and ongoing personal development.
Genuine opportunities for career progression.
Monthly Friday socials and regular team events.
Quarterly conferences and training days.
Employee awards, a holiday-buying scheme and Wellness Wednesdays.
Our culture
We believe in Passion, Action, Compassion and One Team. We support each other, celebrate success and encourage people to take ownership of their development.
If you’re motivated by building relationships and growing business, we’d love to hear from you.? We’d love to hear from you!
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