Slovenian Speaking Solutions Consultant - Work In Sofia, Bulgaria
At a glance
Mid-level Solutions & Sales Engineering role at Mercier Consultancy Group. Remote, Bulgaria · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Serve Slovenian-speaking clients as their main contact, resolving questions with clear and professional communication
- Investigate complex customer issues and coordinate with internal teams on technical fixes for end-users
- Log customer conversations accurately so service standards can improve over time
- Hit the daily KPIs tied to customer support delivery while representing the client brand empathetically
- Keep product details and internal procedures current so customers receive accurate answers
What you bring
- Native or fluent written and spoken Slovenian is required for the role
- You hold a valid EU passport and can work professionally in English with an international team
- Strong communication ability and a customer-first approach are essential
- Client-facing or technical support experience gives you a significant advantage
Who this fits
This role suits someone comfortable supporting Slovenian-speaking customers, handling technical questions, and working toward daily performance measures. You must relocate to an on-site role in Sofia, Bulgaria. The position includes paid relocation support, including flights, transfers, and hotel accommodation.
From the employer
Slovenian Speaking Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations within the Customer Support Services industry. We pride ourselves on delivering bespoke staffing solutions, ensuring that our candidates secure the most rewarding career opportunities across Europe.
Job Overview
We are currently searching for a talented individual to fill the Slovenian Speaking Solutions Consultant position in Bulgaria. This role is a unique opportunity to advance your career in the thriving Customer Support Services sector while enjoying a comprehensive support package designed for a seamless international transition.
Key Responsibilities
- Act as the primary point of contact for Slovenian-speaking clients, providing high-quality support and resolution.
- Navigate complex customer inquiries, ensuring professional communication throughout the Customer Support Services lifecycle.
- Maintain detailed records of customer interactions to contribute to the continuous improvement of service standards.
- Collaborate with internal teams to troubleshoot technical issues and provide effective solutions to end-users.
- Meet and exceed daily key performance indicators (KPIs) set within the Customer Support Services framework.
- Represent the client brand with excellence, fostering long-term loyalty through empathetic and efficient service.
- Stay updated on product knowledge and internal processes to ensure accurate information delivery.
Requirements
- Native or fluent Slovenian (spoken and written) is mandatory for this role.
- Valid EU passport (mandatory).
- Strong communication skills and a customer-centric mindset tailored for the Customer Support Services industry.
- Previous experience in client-facing roles or tech support is considered a significant advantage.
- Professional proficiency in English to collaborate with an international team.
- Ability to relocate on-site to Sofia, Bulgaria for this exciting opportunity among the best Slovenian-speaking jobs.
Benefits
What We Offer
- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel) included for those looking for Jobs in Bulgaria.
- Monthly Performance Bonus
- Opportunities for career growth and professional development in the international market.
- And Much More...
Life in Bulgaria
Sofia, the vibrant capital of Bulgaria, offers an exceptional quality of life blending historic charm with modern urban energy. Those pursuing Slovenian-speaking jobs in this city will enjoy a mild climate, beautiful parks, and a welcoming culture, making Bulgaria an ideal destination for professionals seeking growth. With its growing status as a tech hub, living in Bulgaria provides a perfect balance of professional challenge and leisure.
Relocating to Bulgaria with our full support allows you to focus on your success while enjoying local delicacies and a thriving social scene. Bulgaria consistently ranks as one of the most affordable and comfortable places to live in Europe, and this Slovenian Speaking Solutions Consultant position in Bulgaria puts you at the heart of this dynamic, growing country.
How to Apply
If you are ready to take the next step in your career and join one of the most exciting Slovenian-speaking jobs available today, please click Apply Now to submit your application to Mercier Consultancy Group. We look forward to hearing from you and assisting you in your journey to a new life in Bulgaria.
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