Norwegian Speaking Solutions Consultant - Work In Sofia, Bulgaria
At a glance
Mid-level Solutions & Sales Engineering role at Mercier Consultancy Group. Remote, Bulgaria · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Guide Norwegian-speaking clients as their main contact, resolving questions with clear and expert support
- Investigate technical and account issues while keeping your communication professional
- Record client interactions carefully to support quality checks and ongoing service improvements
- Work with internal teams to improve service processes for Norwegian-speaking markets
- Complete training on product updates and service expectations while meeting daily performance goals
What you bring
- Native or fluent Norwegian, both spoken and written, is essential
- A valid EU passport is required for this position
- Strong problem-solving ability and clear communication in multicultural workplaces
- Previous customer-facing experience is advantageous, particularly in customer support settings
- You must be able to relocate to Sofia, Bulgaria
Who this fits
This role suits someone with fluent Norwegian who enjoys solving customer issues and working across internal teams. You will work remotely from Sofia, Bulgaria, with relocation required. The position includes ongoing training and performance targets tied to a monthly bonus.
From the employer
Norwegian Speaking Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm specializing in high-level talent acquisition for the European BPO and customer support services sectors. We pride ourselves on connecting top-tier professionals with transformative career opportunities across the globe, ensuring excellence in every placement we facilitate.
Job Overview
We are currently seeking a talented professional for the Norwegian Speaking Solutions Consultant position in Bulgaria. This unique role in the customer support services industry offers a dynamic environment where you can leverage your native language skills to provide world-class assistance to a diverse international client base.
Key Responsibilities
- Act as the primary point of contact for Norwegian-speaking clients, providing expert guidance and resolution.
- Maintain high standards of service excellence in the fast-paced customer support services industry.
- Troubleshoot technical or account-related inquiries with precision and a professional tone.
- Maintain detailed documentation of interactions to ensure quality assurance and continuous improvement.
- Collaborate with internal departments to optimize service delivery workflows for Norwegian markets.
- Participate in ongoing training sessions to stay updated on product developments and service standards.
- Exceed daily performance targets to maximize your monthly performance bonus potential.
Requirements
- Native or fluent Norwegian (spoken and written) is essential for this role.
- Valid EU passport (mandatory).
- Strong problem-solving skills and a passion for the customer support services industry.
- Excellent communication skills and ability to thrive in a multicultural workspace.
- Previous experience in customer-facing roles is highly advantageous.
- Ability to relocate to Sofia for this Norwegian Speaking Solutions Consultant position in Bulgaria.
Benefits
What We Offer
- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus
- Modern office environment and career progression opportunities.
- And Much More...
Life in Bulgaria
Choosing one of our open jobs in Bulgaria means stepping into a vibrant culture where ancient history meets a modern, flourishing professional scene. Bulgaria offers an enviable quality of life, featuring four distinct seasons, stunning mountain landscapes, and an affordable, cosmopolitan urban lifestyle that makes it a top destination for expatriates.
Beyond the professional advantages of working in the customer support services sector, you will discover that Bulgaria is home to incredible culinary experiences and a warm, welcoming community. With a fully paid relocation package included, transitioning to your new life in Bulgaria has never been easier or more rewarding.
How to Apply
Are you ready to elevate your career with one of the best Norwegian-speaking jobs currently available? Click Apply Now to submit your application and join our team in Sofia. We look forward to reviewing your credentials and guiding you toward a successful future with Mercier Consultancy Group.
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