Finnish Speaking Solutions Consultant - Work In Sofia, Bulgaria
At a glance
Mid-level Solutions & Sales Engineering role at Mercier Consultancy Group. Remote, Bulgaria · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Support Finnish-speaking clients by phone, email, and chat within customer support services
- Document client conversations and supplied solutions in the internal support database
- Escalate technical or operational problems with cross-functional teams until resolved
- Use product knowledge to recommend solutions suited to each end user
- Join team briefings and help improve support processes and service consistency
What you bring
- Native or fluent Finnish across speaking and writing is required for client contact
- Professional English proficiency is needed for communication with internal teams
- Customer support services experience is strongly preferred, alongside solid problem-solving ability
- You need an EU passport or suitable authorization to work in Bulgaria
- You must be prepared to relocate to Sofia for the position
Who this fits
This role suits a Finnish-speaking customer support professional who can solve complex issues and communicate in English internally. It is based in Sofia, Bulgaria, and requires relocation, with work authorization for Bulgaria required.
From the employer
Finnish Speaking Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European staffing and BPO advisory, we specialize in placing high-performing professionals in dynamic roles, including exclusive Finnish-speaking jobs across the continent.
Job Overview
We are currently seeking a motivated professional for a Finnish Speaking Solutions Consultant position in Bulgaria. This role is an exceptional opportunity to join a fast-paced Customer Support Services environment in Sofia, offering a blend of professional growth and an incredible international lifestyle.
Key Responsibilities
- Act as the primary point of contact for Finnish-speaking clients, providing expert assistance within the Customer Support Services sector.
- Resolve complex inquiries through phone, email, and chat, ensuring high levels of customer satisfaction.
- Maintain comprehensive records of client interactions and solutions provided within the internal support database.
- Collaborate with cross-functional teams to escalate and resolve technical or operational issues efficiently.
- Drive positive outcomes by applying advanced product knowledge to offer tailored solutions to the end-user.
- Stay updated on company policies and industry trends to provide consistent and accurate service.
- Participate in team briefings to improve support processes and contribute to a high-performance work culture.
Requirements
- Native or fluent Finnish (spoken and written) is strictly required.
- Professional proficiency in English for internal communication.
- Previous experience in a Customer Support Services role is highly advantageous.
- Valid EU passport or appropriate work authorization for Bulgaria.
- Strong problem-solving skills and a passion for delivering exceptional service.
- Readiness to relocate to Sofia for this career-defining position in Bulgaria.
Benefits
What We Offer
- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus
- Career development opportunities in one of the best jobs in Bulgaria
- And Much More...
Life in Bulgaria
Living in Bulgaria offers a unique blend of vibrant culture, breathtaking mountain landscapes, and a rich history that dates back centuries. Choosing to work in Bulgaria means enjoying a high quality of life with a Mediterranean-influenced climate that ensures plenty of sunshine throughout the year, making it one of the most attractive destinations for professionals seeking international growth.
Sofia is a cosmopolitan hub known for its affordable cost of living, world-class dining, and a thriving social scene for expatriates. When you accept our Finnish Speaking Solutions Consultant position in Bulgaria, you gain access to an welcoming community and a modern working environment. Experience the perfect balance of career progression and personal exploration that only a country like Bulgaria can offer.
How to Apply
Are you ready to take the next step in your career with one of the most exciting Finnish-speaking jobs currently available? Click the Apply Now button to submit your application and join our team in Sofia. We look forward to reviewing your profile and helping you settle into your new life in Bulgaria.
Sincerely,
The Recruitment Team at Mercier Consultancy Group
Not this one either?
Claude or ChatGPT reads the other 90,870 for you.
Get better matches →
