Service Sales Consultant, IREF
At a glance
Mid-level Account Executive role at Jci. London-London-UK · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Find prospects through calls, networking, referrals and visits to customer sites
- Match customer needs with tailored Industrial Refrigeration service and maintenance options
- Build and present contract and preventive-maintenance proposals, then negotiate and close them
- Keep customer relationships strong while coordinating with service teams on agreement delivery
- Log sales work in CRM systems, report results and follow IREF market developments
What you bring
- You have sales experience specifically within Industrial Refrigeration
- You understand IREF maintenance, including ammonia and other natural-refrigerant systems
- You can translate technical details for non-technical customers and negotiate practical solutions
- You can use CRM software and Microsoft Office, hold a valid driving licence and travel to client meetings
Who this fits
This role suits a self-directed, target-focused seller who can also work with a team and maintain customer relationships. You will work from London and travel for client meetings.
From the employer
IREF Service Sales Representative
About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Overview
The IREF Service Sales Representative is responsible for driving revenue growth by selling preventive maintenance agreements and service contracts. This role combines technical knowledge of Industrial Refrigeration systems with strong sales and relationship-building skills to ensure customers receive reliable, cost-effective service solutions.
Responsibilities:
- Prospect and generate leads through cold calls, networking, referrals, and site visits.
- Identify customer needs and propose tailored IREF service and maintenance solutions.
- Develop and present proposals for service contracts and preventive maintenance plans.
- Negotiate and close sales to achieve monthly and annual sales targets.
- Maintain client relationships by providing ongoing support and ensuring customer satisfaction.
- Collaborate with service teams to ensure smooth delivery of maintenance agreements.
- Track sales activities using CRM tools and prepare regular performance reports.
- Stay updated on IREF industry trends, legislation, technologies, and competitor offerings.
Requirements:
- Proven sales experience, in Industrial Refrigeration.
- Knowledge of IREF systems and maintenance practices to include ammonia and other natural refrigerant based systems.
- Strong communication skills with ability to explain technical concepts to non-technical clients.
- Customer-focused mindset with excellent negotiation and problem-solving abilities.
- Self-motivated and goal-oriented with ability to work independently and as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Valid driver’s license and willingness to travel for client meetings.
Benefits:
- Competitive salary and commission structure.
- Comprehensive benefits package.
- Opportunities for professional development and career progression.
- Supportive and collaborative work environment
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