BLG - Relationship Manager - Rising Enterprise Group (REG)| Ernakulam
At a glance
Manager-level Account Management role at Iaamcp. Ernakulam · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build lasting relationships with high-value SME customers through financial advice, needs reviews and tailored recommendations
- Grow revenue by enhancing loans and cross-selling insurance, trade services, forex, liabilities and LAP
- Expand the asset book and fee income through processing fees and broader product offerings
- Source business through branch and other channels, industry associations and self-funding products
- Use loyalty programs and personalized outreach to strengthen satisfaction and customer retention
What you bring
- You have between three and ten years of experience
- You hold a graduate or postgraduate qualification
Who this fits
This manager-level role suits someone comfortable using independent judgment to assess customer needs, opportunities and risk while meeting compliance requirements. You'll focus on REG businesses with turnovers up to ₹25 crore and manage acquisition, revenue and portfolio-growth targets in Ernakulam.
From the employer
To strengthen customer relationships and drive portfolio growth through financial advisory, customer due diligence, needs assessment and solution-based recommendations. The role requires independent judgment in evaluating customer requirements, assessing business opportunities and risks, ensuring regulatory compliance, and representing the Bank in interactions with customers and stakeholders while contributing to portfolio performance and business growth.
- Enhance revenue through loan enhancements & cross-selling of products such as insurance, trade services, forex, liabilities, and LAP.
- Focus on high-value SME clients to ensure long-term engagement and retention.
- Target REG businesses with turnovers between ₹0 crore to ₹25 crore
- Maintain average acquisition ticket size of 2 Crs
- Revenue generation target (2-2.5% of disbursement)
- Increase the asset book & fee income through higher processing fees & enhanced product offerings
- Leverage branch networks and other channels to source new business.
- Increase penetration of self-funding products and create connections with industry associations to ensure sustained business flow.
- Customer loyalty programs and personalized engagement strategies to enhance client satisfaction and retention.
- Regularly assess customer needs and provide tailored solutions to maintain strong, lasting relationships.
Qualifications: Graduate/Post Graduate
Experience: 3 to 10 years
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