Inside Sales Representative, Australia Market
At a glance
Mid-level Account Executive role at Hp (Exteu Ac Careersite). Kuala Lumpur · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Call prospective Australian customers to introduce products and solutions, then shape your pitch around their needs
- Qualify prospects by collecting relevant details and recording them in the CRM
- Share campaign offers with prospects and coordinate with marketing and customer support on customer follow-up
- Track customer conversations and outcomes, support pipeline management, and work toward call and lead-generation goals
- Build product knowledge and sales technique through training while responding to customer questions and concerns
What you bring
- You have a high school-level education or equivalent work experience or demonstrated ability
- You typically bring two to four years of experience, preferably in inside or telephone sales serving Australian commercial customers
Who this fits
This role suits someone comfortable with outbound phone sales, prospect qualification, and measurable call and lead-generation goals. The position is based in Kuala Lumpur and focuses on the Australian customer market. It is an individual contributor role with routine to moderately complex assignments; travel and relocation are not expected.
From the employer
Description -
Job Summary
• This role is responsible for initiating outbound calls to introduce organization products and services, tailoring sales pitches to customer needs, and qualifying leads. The role collaborates with internal teams, follows up on inquiries, and maintains accurate records while striving to achieve performance targets and enhancing sales skills through training.
Responsibilities
• Initiates outbound calls to prospective customers, introducing organization products, services, and solutions.
• Develops a solid understanding of the organization's offerings, key features, and benefits to effectively communicate value propositions to potential customers.
• Delivers sales pitches tailored to customer needs, focusing on the benefits and value of the products or services.
• Identifies and qualifies potential leads, gathering relevant information and documenting details in the CRM system.
• Participates in promotion campaigns, effectively conveying special offers, discounts, and promotions to potential customers.
• Collaborates with internal teams, such as marketing and customer support, to ensure seamless customer experiences.
• Applies standard policies for following up on customer inquiries, providing accurate information, and addressing concerns.
• Strives to achieve daily, weekly, and monthly performance targets, including call quotas and lead generation goals.
• Contributes to pipeline management and maintains accurate and up-to-date records of customer interactions, conversations, and outcomes.
• Participates in training sessions to enhance product knowledge, sales skills, and customer service techniques.
Education & Experience Recommended
• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in inside sales or tele sales, for Australia commercial customers.
Preferred Certifications
• Certified Inside Sales Professional (CISP)
Knowledge & Skills
• Business Development
• Business Planning
• Business To Business
• Cold Calling
• Consultative Selling
• Cross-Selling
• Customer Relationship Management
• Inside Sales
• Marketing
• Merchandising
• Outbound Calls
• Phone Sales
• Product Knowledge
• Sales Process
• Sales Prospecting
• Sales Strategy
• Salesforce
• Selling Techniques
• Telemarketing
• Upselling
Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
Impact & Scope
• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.
Complexity
• Works on assignments that are routine to moderately complex in nature and require basic problem resolution.
Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
#Li-Post
Job -
SalesSchedule -
Full timeShift -
No Shift premium (Malaysia)Travel -
NoRelocation -
NoEqual Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
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