Partner Development Manager (North Luzon- Bulacan, Pampanga)

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

The Partner Development Manager is responsible for developing and building strong relationships with Business Partners and Store Partners. Success in this position comes from both parties achieving their Sales targets for the year and building the capabilities of the Business Partners & Stores Partners to ensure profitable and sustainable operations.

DUTIES AND RESPONSIBILITIES:

• Setting Sales Unit Strategy (Business Partners & Stores) : Establishes a plan to achieve the unit’s objectives, taking into consideration over all business and sales goals, market opportunities, past sales results and available resources; reviewing progress and adjusting plans as needed

• Effectively deploys and develops sales expertise to advance business goals: Ensure that all the Business Partners and Stores’ partners/staff get the training they need about B2B products and business policies to effectively execute defined tasks and expectations.

• Cultivates Partnerships-Initiating and Maintaining strategic relationships with Business Partners and Stores Partners to ensure optimum service levels to both Globe and its external customers. Collaborates with the BP owners and Stores Leaders in developing and implementing strategies. Coordinate and collaborate with other functional business units inside and outside B2B to identify sales opportunities, process and performance improvement requirements, and corresponding initiatives.

• Makes day-to-day decisions required to manage the sales function, including deploying resourcing, allocating costs, and directing sales activities, securing and comparing information from multiple sources to identify key issues; committing to an action after weighing alternative solutions against important decision criteria

• Will be required to regularly engage in fieldwork in order to consistently touch-base with Business Partners and Stores partners, understand the market and pursue selling opportunities. During non-field days he/she may be required to report to the office base for administrative responsibilities, meetings, and other business related discussions.

• Will be required to engage and conduct customer visits to those customers who requires face-to-face meeting/discussion. Builds and strengthens productive relationship with customers by managing customer expectations and perception towards Globe in every stage of the customer engagement. Will address and assist on basic queries from Globe customers related to products, services and basic aftersales: Existing B2B Customers (Upgrade and Additional Lines), New/Potential Customers > to increase market penetratio n, to properly scope for the technical details associated with the customer’s desired subscription/product, to understand market trends/behavior, to pursue new opportunities

• Ensures effective execution of stores campaign/programs that drive the creation of opportunities, address customer demands, meet customer values, which lead to high acquisition. ​

REQUIREMENTS:

• Account Management / Retail Sales

• Quality Assurance

• Customer Service

• Team Management

• Operations Management

• Vendor Management

• Competitor Knowledge

• Globe Organizational Understanding

• Globe Product & Service Knowledge

• Globe Sales Business Process Understanding

• Market, Business and Industry Understanding

• Basic Analytics

• Soft Skills: Good communication skills, Problem Solving skills, Time Management and Organization, Teamwork and Collaboration

• Hard Skills: Basic Analytics, Sales Management, Customer Servic, Partner Management, Proficiency in Excel and Report creation

• Bachelor's Degree in any related field

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.