IT Services Sales Specialist (MSP)
At a glance
Mid-level Account Executive role at Fortray Global Services Ltd. Lahore · full-time.
Pay not stated Account Executive salary
growthroles summary, based on the employer's posting.
What you'll do
- Find and pursue new clients for managed IT services through calling, networking, referrals, digital marketing, and events
- Investigate prospects’ IT setups and pain points, then present network, cybersecurity, cloud, recovery, and support services
- Create tailored proposals, presentations, and demonstrations that respond to each prospect’s operational challenges
- Manage client relationships, reviews, renewals, and expansion opportunities while advising on IT operations
- Negotiate agreements, update CRM records, forecast sales, and coordinate new-client onboarding with implementation teams
What you bring
- You understand managed services across network management, cloud computing, cybersecurity, and IT support
- You bring extensive cold-calling experience plus strong communication, presentation, and contract-negotiation ability
- You have used CRM platforms such as Salesforce or HubSpot and work comfortably with Microsoft Office
- You can work independently, collaborate with a team, and stay focused on sales results
Who this fits
This role suits a self-directed sales professional who can build a pipeline from cold outreach and turn technical services into client-specific proposals. You’ll work from Garden Town, Lahore, on a hybrid or remote schedule, Monday through Friday from 8 AM to 6 PM BST.
From the employer
Job Description
About Us:
Fortray Global is a UK-based leader in IT recruitment, digital training, and managed IT services with 20+ years of experience. We connect top tech talent to global roles, run intensive bootcamps with a 95% placement rate in fields like cybersecurity, cloud, data, AI/ML, DevOps, and project management, and deliver scalable IT solutions to keep businesses secure and efficient. In essence, Fortray empowers both professionals and organizations to succeed in today’s competitive world.
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Purpose of the Job – Overview
Job Title: IT Services Sales Executive (MSP)
Type: Hybrid / Remote
Location: Garden Town, Lahore
Timings:
• Monday to Friday: 8 AM to 6 PM BST
About the Role
Key Responsibilities:
- Identify and target new business opportunities for managed IT services.
- Conduct market research to identify potential clients and understand their IT environments, challenges, and needs.
- Build a strong sales pipeline through cold calling, networking, referrals, digital marketing, and attending industry events.
- Meet with potential clients to understand their current IT landscape and pain points.
- Present and demonstrate the benefits of the company’s managed services, including network management, cybersecurity, cloud solutions, disaster recovery, and IT support.
- Develop and deliver tailored sales proposals, presentations, and product demonstrations that address client-specific challenges.
- Build and maintain strong relationships with new and existing clients to drive client retention and additional sales opportunities.
- Serve as a trusted advisor to clients, providing guidance on optimizing their IT operations and infrastructure.
- Conduct regular business reviews with clients to ensure satisfaction and identify opportunities for upselling or cross-selling additional services.
- Sales Strategy and Execution:
- Develop and execute strategic sales plans to achieve or exceed sales targets and revenue goals.
- Collaborate with the sales manager, marketing team, and technical staff to create effective sales strategies and campaigns.
- Monitor industry trends, competitor activities, and emerging technologies to stay ahead of the market and adapt sales approaches.
- Negotiation and Closing:
- Negotiate contracts, service agreements, and pricing with clients to close new business deals.
- Ensure all sales agreements comply with company policies and legal requirements.
- Work with the implementation team to ensure a smooth transition and onboarding process for new clients.
- Reporting and CRM Management:
- Maintain accurate records of sales activities, opportunities, and client interactions in the CRM system.
- Prepare regular sales forecasts, reports, and pipeline updates for management review.
- Analyze sales performance metrics and adjust strategies to meet or exceed targets.
Required Skills & Experience:
- Strong understanding of managed IT services, including network management, cloud computing, cybersecurity, and IT support.
- Excellent communication, presentation, and negotiation skills.
- Self-motivated, results-driven, and capable of working independently and within a team environment.
- Experience with CRM software (e.g., Salesforce, HubSpot) and proficiency in Microsoft Office Suite.
- Extensive experience in cold calling
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