Account Manager
Fa Exew Saasfaprod1 Open · verified Oct 23, 2026 At a glance
Manager-level Account Management role at Fa Exew Saasfaprod1. Kelowna · full-time · CA$45,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Call customers after equipment purchases and follow up with people engaging with the auction business to secure credit applications
- Handle financing questions and explain available financial products to customers
- Set up financing approvals for upcoming purchases, share rate quotes and close approved terms
- Apply customer-follow-up and reseller approaches to reach end users where relevant
What you bring
- You’re driven to find new business and build genuine customer relationships
- You can manage competing tasks, work well with a team and show potential to hit sales goals
- You bring strong presentation, negotiation and closing ability; sales experience is helpful, not required
- Additional language skills, particularly French or Spanish, are a plus
Who this fits
This role suits someone who enjoys customer-facing sales and financing conversations, with a focus on developing new business and relationships. It is remote, with three office days weekly for people who live close enough to commute to Burnaby.
From the employer
Account Management team is the front line of our business and is directly responsible for the generation of new business through inbound and outbound channels while forging long term relationships. The position is assisting customers/clients with financing solutions for the auctioned off assets. There are many opportunities for individuals to advance their careers. And we’ll help you achieve your own personal/professional goals.
YOU'LL LOVE WORKING HERE BECAUSE:
Our Account Managers are the front line of our business and are directly responsible for building strong customer relationships and facilitating over one billion dollars in customer transactions. As a global company there are endless opportunities for individuals with strong sales acumen to advance their careers – we’ve shown this consistently throughout our 60+ years in business.
We are committed to creating an inclusive environment where everyone has the support, mentorship, and opportunity to succeed.
Here’s how:
- Base salary + uncapped performance-based bonuses.
- Year 1 - We offer a base salary of $45,000 annually and uncapped monthly sales incentives for an OTE of $60-65 annually.
- Annual OTE consistently increases as book of business grows and targets are achieved.
- Comprehensive medical and dental benefits.
- RRSP and Employee Share Plan, both with company matching.
- Office amenities including full gym & changerooms, café, daycare facility (infant-toddler & preschool-kindergarten childcare)
- Ongoing training, mentorship, career development opportunities, and a tuition reimbursement program.
- A collaborative and supportive team environment
- Opportunities for career progression within a global organization
Responsibilities:
- Contacting customers who are interacting with Ritchie Bros. with the goal of obtaining a completed credit application that will lead to a financing transaction
- Making outbound calls to customers who have purchased equipment at a recent Ritchie Bros. auction
- Satisfying the needs of all financing inquiries from customers who interacting with Ritchie Bros. auction
- Marketing to and educating the customer on the Ritchie Bros. Financial Services product offering
- Establishing equipment financing pre-approvals for customers’ future purchases
- Providing rate quotation information to customer
- Closing customer on terms and conditions of approval
- Execute on the Follow the Customer strategy, where applicable
- Execute on the re-seller strategy to engage end user customers
Qualifications:
- Driven to seek new business and have a natural ability at building authentic customer relationships.
- Excellent time management skills and the ability to multi-task
- Ability to collaborate and interact effectively within a team
- Sales experience is an asset; we also value transferable skills and a strong willingness to learn.
- Demonstrated ability or potential to meet or exceed goals.
- Additional languages are an asset, especially French or Spanish
- Strong presentation, strategic thinking, negotiation and closing skills.
- Strong work ethic without sacrificing your ability to have fun on the jobls.
- This is a remote role; however, if you live within commuting distance of our Burnaby office it will be hybrid 3 days a week in office.
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Account Management
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